www.desatech.com116658-01D 7TRoUBlEsHooTiNGWARNING: Turn off and unplug fireplace and let cool before servicing.Only a qualified service person should service and repair fireplace.CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit.Note: All troubleshooting items are listed in order of operation.POSSIbLE CAUSE1. Ignitor electrode not con-nected to ignitor cable2. Ignitor cable pinched or wet3. Broken ignitor cable4. Bad piezo ignitor5. Ignitor electrode positionedwrong6. Ignitor electrode broken1. Gas supply turned off or equip-ment shutoff valve closed2. Control knob not in PILOTposition3. Control knob not pressed inwhile in PILOT position4. Air in gas lines when in-stalled5. Depleted gas supply (propane/LP only)6. ODS/pilot is clogged7. Gas regulator setting is notcorrectREMEDY1. Reconnect ignitor cable2. Free ignitor cable if pinchedby any metal or tubing. Keepignitor cable dry3. Replace ignitor cable4. Replace piezo ignitor5. Replace pilot assembly6. Replace pilot assembly1. Turn on gas supply or openequipment shutoff valve2. Turn control knob to PILOTposition3. Press in control knob while inPILOT position4. Continue holding down con-trol knob. Repeat igniting op-eration until air is removed5. Contact local propane/LP gascompany6. Clean ODS/pilot (see Clean-ing and Maintenance, page26) or replace ODS/pilot as-sembly7. Replace gas regulatorObSERvED PRObLEMWhen ignitor button is pressed,there is no spark at ODS/pilotWhen ignitor button is pressed,there is spark at ODS/pilot butno ignition