www.desatech.com 113195-01A28WARNING: If you smell gas• Shut off gas supply.• Do not try to light any appliance.• Do not touch any electrical switch; do not use any phone in yourbuilding.• Immediately call your gas supplier from a neighbor’s phone.Follow the gas supplier’s instructions.• If you cannot reach your gas supplier, call the fire department.IMPORTANT: Operating fireplace insert where impurities in air exist may create odors. Cleaning sup-plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes.These fumes may mix with combustion air and create odors. These odors will disappear over time.TROUBLESHOOTINGContinuedPOSSIBLE CAUSE1. Fireplace insert burning va-pors from paint, hair spray,glues, cleaners, chemicals,new carpet, etc. (seeIMPOR-TANT statement above)2. Low fuel supply (propane/LPonly)3. Gas leak. See Warningstatement above1. Not enough fresh air is avail-able2. Low line pressure3. ODS/pilot is partially clogged1. Gas leak. See Warningstatement above2. Control valve defective1. Foreign matter between con-trol valve and burner2. Gas leak. See Warningstatement above1. Improper log placement2. Drafts or other air currents af-fecting flame pattern3. Air holes at burner inletblocked4. Burner flame holes blockedREMEDY1. Open window and ventilateroom. Stop using odor caus-ing products while fireplaceinsert is running2. Refill supply tank (propane/LP only)3. Locate and correct all leaks(see Checking Gas Connec-tions, page 14)1. Open window and/or door forventilation2. Contact local natural gas company3. Clean ODS/pilot (see Cleaningand Maintenance, page 23)1. Locate and correct all leaks(see Checking Gas Connec-tions, page 14)2. Replace control valve1. Take apart gas tubing and re-move foreign matter2. Locate and correct all leaks(see Checking Gas Connec-tions, page 14)1. Properly locate logs (see In-stalling Logs, page 16)2. Eliminate source of draftsaround heater3. Clean out air holes at burnerinlet. Periodically repeat asneeded4. Remove blockageOBSERVED PROBLEMFireplace insert produces un-wanted odorsFireplace insert shuts off in use(ODS operates)Gas odor even when controlknob is in OFF positionGas odor during combustionDark residue on logs or inside offireplace insert. Note: After re-moving all causes of residuedeposits, completely clean fire-place and appliance of all resi-due before reusing appliance