Dynex DX-15E220A12 User Manual

Also see for DX-15E220A12: Manual Important information Quick setup guide Specifications Información importante

Contents

34 TroubleshootingDX-15E220A12Remote controlGeneralNo output from oneof the speakers• Adjust the audio balance. See “Adjustingsound settings” on page 21.• Make sure that the audio cables areconnected correctly and securely to theback of your TV.After images appear • Do not display a still image, such as a logo,game, or computer image, for an extendedperiod of time. This can cause a permanentafter-image to be burned into the screen.This type of damage is not covered by yourwarranty.Problem SolutionRemote controldoes not work.• Make sure that the power cord is correctlyconnected to your TV and a power outlet.• Make sure that there are no obstructionsbetween the remote control and the remotecontrol sensor on the front of the TV.• Point the remote control directly at theremote control sensor on your TV. For thelocation of the remote control sensor, see“Front” on page 5.• Make sure that the batteries are installedcorrectly. See “Installing remote controlbatteries” on page 16.• Replace dead batteries with new batteries.See “Installing remote control batteries” onpage 16.Troubleprogramming yourexisting universalremote control.• See instructions and a table of commoncodes in “Programming a different universalremote control” on page 36.• Codes are subject to change. For up to datecodes, go towww.dynexproducts.com/remotecodes.• Replace dead batteries with new batteries.See “Installing remote control batteries” onpage 16.• Refer to the User Guide that accompaniedyour universal remote control and contactthe manufacturer if problems persist.Problem SolutionNo power • Make sure that the power cord is correctlyconnected to your TV and a power outlet.• Unplug the power cord, wait 60 seconds, thenplug the cord back in and turn on your TV.• Other devices (for example, surround soundreceiver, external speakers, fans, or hair dryers)may be interfering with your TV. Try turning offone device at a time to determine whichdevice is causing interference. After you havedetermined which device is causinginterference, move it further from the TV toeliminate the interference.“No signal” errormessage isdisplayed• Press INPUT and make sure that you haveselected the correct input for the device orservice you are trying to use.• If you are using a cable or satellite box, use theremote that came with that box to changechannels.Problem SolutionAfter AutoChannel Search,there are nochannels• Reception can vary by channel depending onthe broadcast power level of a given station.Contact your cable or satellite TV provider.• Make sure the antenna or cable/satellite box isconnected securely to your TV.• Try replacing the cable between theantenna/cable or cable/satellite box and yourTV.One or morechannels do notdisplay.• Make sure that the channels are not blocked.See “Setting parental control levels” onpage 25.• Make sure that the channels are not hidden.The channel may have been deleted from thechannel list. You can tune to the channel bypressing the number buttons or you can addthe channel back to the channel list. See“Hiding channels” on page 22.• If you are using a cable or satellite box, use theremote that came with that box to changechannels.• Make sure you have the correct input selectedto view channels from the cable or satellitebox.• If you are using an antenna, the digital channelsignal may be low. To check the digital channelsignal strength, see “Checking the digitalsignal strength” on page 24.Password is lost. • Enter 9999 to access parental controls, thenset a new password. See “Setting or changingthe password” on page 24.Some settingscannot beaccessed.• If a setting is grayed, the setting is notavailable in the current video input mode.TV cabinet creaks. • When the TV is in use, the temperature risesnaturally and may cause the cabinet to expandor contract which can cause a creaking noise.This is not a malfunction.Control buttonsdo not work • Make sure that the Button Lock option is setto No. See “Locking control buttons” onpage 27.• Unplug the power cord, wait a few seconds,then plug the cord back in and turn on yourTV.TV keeps turningoff• Make sure that the sleep timer is not turnedon. See “Setting the sleep timer” on page 30.NoteIf the problem is not solved by using thesetroubleshooting instructions, turn off your TV, thenturn it on again.Problem Solution