10 TroubleshootingDX-UPDVD2Notes:• No matter which display format is selected, a picture recorded instandard 4:3 format always displays in the 4:3 aspect ratio.• The display format of DVD titles may vary. Refer to the informationthat accompanies your specific DVD title.• If the DVD title is recorded in 16:9 wide display format while the TV isa standard 4:3 screen, horizontal compression of the image willresult.• Some DVD titles may be recorded in special formats. In such cases, theDVD titles will always appear on the screen in their original format,regardless of which TV display format you select.4 Press to return to the previous menu.5 Press SETUP to exit the on-screen menus.To use the Preferences Setup Page:Note: The Preferences Setup Page is not available when a disc is in yourplayer.1 Press SETUP. The General Setup Page opens.2 Press the or buttons to select Preference. ThePreferences Setup Page opens.3 Press the , , , or buttons to move the cursor andhighlight a selection, then press OK to confirm your selection.Options include:• Audio—Lets you set the preferred audio language as thedefault when playing a DVD. (If the DVD supports thelanguage)• Subtitle—Lets you set the preferred subtitle language asthe default when playing a DVD. (If the DVD supports thelanguage)• Disc Menu—Lets you set the preferred menu language asthe default when playing a DVD. (If the DVD supports thelanguage)• Parental—Controls the types of discs the family watches.Note: You must input a password. (Initial password:000000).• Password—Lets you change the Parental Controlpassword. Enter six numerals as the new password. Be sureremember the new password. When setting the parentalcontrol function you must input the new password.Note: (Initial password: 000000)• Default—Resets to all the manufacturer's original settings.Press OK to perform the reset.4 Press to return to the previous menu.5 Press SETUP to exit the on-screen menus.TroubleshootingCheck the following guide for the possible causes and solutions for aproblem before calling for support or returning it to the store.14MaintainingCare and handling of discsHandling discsDo not touch the playback side of the disc. Hold the disc by the edges sothat fingerprints do not get on the surface. Never stick paper or tape onthe disc.Storing discsAfter playing, store the disc in its case. Do not expose the disc to directsunlight or sources of heat and never leave it in a parked car exposed todirect sunlight.AudioSubtitleDisc MenuP arentalP as s wordDefaultPreference P ageG o to Preference PageE NGOffE NGSymptom SolutionNo power Make sure that the DVD player is pluggedin and that the AC power connection issecure. The power LED will be blue whenyour player is receiving power.No picture • Make sure that the connectionbetween the DVD player and the TV issecure.• Make sure that the TV is in goodworking condition.• Press the RESOLUTION buttonrepeatedly until the picture returns tonormal.• Make sure that the TV is set to thecorrect video input (for example,HDMI, Component, or AV).No sound • Make sure that the connectionbetween the player and other devicesis secure.• Make sure that the TV and amplifierare in good working condition andsetup correctly.DVD will not play • Make sure that the disc is correctlyinserted.• Clean the disc.The remote controldoes not work • Remove obstacles between theremote control and the player.• Aim the remote control at the sensoron the front panel of the player.• Check the batteries and replace themif necessary.Picture is distorted • Check the disc for dirt and scratches.Clean or replace the disc.• Unplug the player, wait ten seconds,then plug it back in and turn it on.The control buttons onthe player do not work • Power surges or other electricalphenomena may have disabled thebuttons.• Unplug the player, wait ten seconds,then plug it back in and turn it on.