Dyson DC23 Operating Manual

Also see for DC23 Turbinehead: Operating manual User guide Operating manual Operating manual Operating manual

Contents

9dYSON CUSTOMER CAREThANk you FoR ChooSiNg To buy A DySoN VACuuM CLEANER.If you have a question about your Dyson vacuum cleaner, please call the DysonHelpline: 1-877-397-6622 with your serial number and details of where/when youbought the vacuum cleaner, or contact us via the Dyson website. The serial numbercan be found on the main body of the vacuum behind the clear bin. Most questionscan be solved over the phone or by email with one of our Dyson Helpline staff. If yourvacuum cleaner needs service, call the Dyson Helpline so we can discuss the availableoptions. If your vacuum cleaner is under warranty, and the repair is covered, it will berepaired at no cost.dYSON hElPlINECall 1-877-397-6622 toll free, 6 days a weekPlEASE REgISTER AS A dYSON vACUUM ClEANEROWNERTo help us ensure you receive prompt and efficient service, please register as aDyson vacuum cleaner owner.There are three ways to do this:• online at www.dyson.com• by calling the Dyson Helpline: 1-877-397-6622 toll free.• by completing and returning the attached Warranty Form to us by mail.This will confirm ownership of your Dyson vacuum cleaner in the event of an insuranceloss, and enable us to contact you if necessary.lIMITEd 5 YEAR WARRANTYTERMS ANd CONdITIONS OF ThE dYSON 5 YEAR lIMITEd WARRANTY.WhAT IS COvEREdyour Dyson vacuum cleaner is warranted against original defects in material andworkmanship for a period of five years from the date of purchase, when used forprivate household purposes in accordance with the operating Manual. This warrantyprovides, at no extra cost to you, all labour and parts to place your vacuum cleaner inproper operating condition during the warranty period. This warranty is subject to thefollowing terms:WhAT IS NOT COvEREdDyson Canada Limited shall not be liable for costs incurred as a result of:• Vacuum cleaners purchased from an unauthorized dealer.• Clearing blockages from your vacuum cleaner.• use of parts not in accordance with the operating Manual.• Careless operation or handling, misuse and/or lack of maintenance or use not inaccordance with the operating Manual.• external sources such as weather.• Repairs or alterations carried out by unauthorized parties or agents.• Use of the vacuum cleaner other than for normal domestic purposes within the countryof purchase, e.g. for commercial or rental purposes.• Use of parts and accessories other than those produced or recommended by DysonCanada Limited.• Normal wear and tear, including normal wearing parts such as clear bin, belt, filter,hose assembly, and power cord (or where external damage or abuse is diagnosed).• Use of parts and accessories other than those produced or recommended by DysonCanada Limited.WARRANTY SERvICE• Please fill out and return the Warranty Form, or register online at: www.dyson.com• Before service can take place, the terms of the warranty require that you contact theDyson Helpline with your model name/number, serial number, date and place ofpurchase. Please keep your purchase receipt in a safe place to ensure you have thisinformation. The serial number is found on the vacuum’s rating plate, which is on themain body of the vacuum cleaner behind the clear bin.• All work will be carried out by Dyson Canada Limited or their authorized agents.• Any replaced defective parts will become property of Dyson Canada Limited.• Service under this warranty will not extend the period of this warranty.• If your vacuum cleaner is not functioning properly, please call the Dyson Helplineon 1-877-397-6622. Most issues can be rectified over the telephone by our trainedDyson Helpline staff. If this is not possible, Dyson Canada Limited will arrange foryour vacuum cleaner to be repaired and returned in full working order at no extra costto you.• Any replaced defective parts will not extend the period of this warranty.WARRANTY lIMITATIONS ANd ExClUSIONS• Any representations, warranties or conditions relating to your vacuum cleaner,express or implied, statutory or otherwise, including but not limited to warranty ofmerchantability or warranty of fitness for a particular purpose, are limited to theduration of this warranty.• your remedy for breach of this warranty is limited to the warranty service describedabove. Dyson Canada Limited will not be liable for any consequential damages orincidental damages you may incur in connection with your purchase and use of yourvacuum cleaner. This limitation is not allowed by some Provinces or Territories and sothis limitation may not apply to you.• This warranty gives you specific legal rights. you may also have other rights which varyby Province or Territory.• This warranty is not transferable.• This warranty is only available in Canada.SUMMARY OF COvER• The warranty becomes effective at the date of purchase (or the date of delivery if thisis later).• you must provide proof of delivery/purchase before any work can be carried out onyour vacuum cleaner. Without this proof, any work carried out will be chargeable.Please keep your receipt or delivery note.• All work will be carried out by Dyson Canada Limited or its authorized agents.• Any parts which are replaced will become the property of Dyson Canada Limited.• The repair or replacement of your vacuum cleaner under warranty will not extend theperiod of warranty.• The warranty provides benefits which are additional to and do not affect your statutoryrights as a consumer.IMPORTANT dATA PROTECTION INFORMATIONyour details will be held by Dyson Canada Limited or others on behalf of DysonCanada Limited so that we can assist you more quickly in our Dyson Helpline. Fromtime to time, Dyson Canada Limited may send you special offers and news of ourlatest innovations.For more information about our data collection practices, please refer to the DysonCanada Limited privacy policy at www.dyson.comThe serial number can be found on the main body of the appliance behind the clearbin.dISPOSAl INFORMATIONDyson products are made from high grade recyclable materials. Please dispose of thisproduct responsibly and recycle where possible.PROdUCT INFORMATIONPlease note: Small details may vary from those shown.Note your serial number for future reference.This illustration is for example purposes only.