1 0 M A I N T E N A N C E A N D S E RV I C E1 0 . 1 M a i n t e n a n c eThe only routine and periodic maintenance for the processor is physical cleaning and performance testing.10.1.1 CLEANINGClean the exterior surfaces of the chassis as required, using a soft, dry cloth to remove any dust or dirt.Remove any dirt from the air intake holes on the side and top of the chassis. Remove any dirt accumulatedon the ventilation fan grille.CAUTION: To avoid damaging the exterior finishes or internal circuitry do not use any liquid,cleaning solvents, or abrasives.While the interval between cleanings will depend on the frequency of usage and the conditions of use, it isrecommended that cleaning be performed at least once a year. Clean more often if used in dusty or dirtyconditions, such as part of a portable or touring system.10.1.2 PERFORMANCE TESTINGPerform listening tests and/or formal measurements, checking all processor functions for proper operation.While the interval between testing will depend on the frequency of usage and the conditions of use, it isrecommended that should be performed at least once every six months. Test more often if used inconditions that subject the unit to mechanical stress, such as part of a portable or touring system.1 0 . 2 S e r v i c eThere are no user serviceable parts inside the UX8800 processor. In case of failure, refer all servicing to thefactory. Service and repair information may be obtained by contacting the EAW Service Department or theEAW distributor for your country.1 0 . 3 R e t u r n a n d R e p a i r I s s u e sUX8800 repairs can be done either through an EAW distributor, EAW authorized service center, or byshipping the product to EAW Service. Prior to returning any product to EAW, an RA (ReturnAuthorization) issued by EAW is required. Contact the EAW Service Department for details.1 0 . 4 H o w To C o n t a c t E AWWe have tried to answer most questions you may have about the UX8800 in this manual. Should you needfurther assistance, please do not hesitate to contact us. You can contact EAW in several different ways:G e n e r a l a n d A p p l i c a t i o n S u p p o r t G ro u pEastern Acoustic Works Tel 800 992 5013One Main Street Tel +1 508 234 6158Whitinsville, MA 01588 USA Fax +1 508 234 8251Fax 800 322 8251Web Site www.eaw.comS e r v i c eEAW Service Department Tel 800 992 5013Building #11 Tel +1 508 234 6158One Main Street Fax +1 508 234 3776Whitinsville, MA 01588 USAe - m a i lGeneral information info@eaw.comApplications Support Group asg@eaw.comService service@eaw.comPage 22