Eaton T2235 Series Installation, Operation And Maintenance Manual

Contents

Eaton T2235 Series eATS ePDUs P-164000014—Rev 1 www.eaton.com/ePDU 31Chapter 8 WarrantyTwo-Year Limited Warranty (USA and Canada)Eaton Enclosure Power Distribution Units (ePDUs)WARRANTOR: The warrantor for the limited warranties set forth herein is Eaton Corporation, an OhioCorporation Company (“Company”).RACKMOUNTED LIMITED WARRANTY: This limited warranty (this “Warranty”) applies only to the originalEnd-user (the “End-user”) of any Eaton Rackmounted Power Distribution Units (the “Product”) purchased onor after June 1, 2004, and cannot be transferred. This Warranty applies even in the event that the Product isinitially sold by Company for resale to an End-user.LIMITED WARRANTY PERIOD: The period covered by this Warranty for the Product installed [and currentlylocated] in the fifty (50) United States, the District of Columbia and Canada is twenty-four (24) months from thedate of purchase.WHAT THIS LIMITED WARRANTY COVERS: The warrantor warrants that the Product (the “Warranted Item”)is free from defects in material and workmanship. If, in the opinion of Company, a Warranted Item is defectiveand the defect is within the terms of this Warranty, Company’s sole obligation will be to repair or replace suchdefective Warranted Item (including by providing service, parts and labor, as applicable), at the option ofCompany.PROCEDURES FOR REPAIR OR REPLACEMENT OF WARRANTED ITEMS:Standard Product: Defined as ePDU product with the product number sequence PWxxxxxxxxxx, (whereas xcan be any value). The Warranted item will be replaced by the Company.Custom Product: Defined as ePDU product with any product number sequence that does not equal a standardproduct as noted above. The Warranted item will be repaired at a Company site or such other location asdetermined by Company.If the Warranted Item is to be replaced by Company, and the End-user supplies a credit card number orpurchase order for the value of the replacement Product, Company will use commercially reasonable businessefforts to ship (via standard ground shipment and at no cost to the End-user) the replacement Warranted Itemto the End-user within one (1) business day after Company receives notice of the warranty claim. In such case,the End-user must return (at Company’s expense) the defective Warranted Item to Company in the samepackaging as the replacement Warranted Item received by the End-user or as otherwise instructed byCompany. If Company does not receive the defective Warranted Item, Company will either charge theEnd-user’s credit card, or send the End-user an invoice (which the End-user agrees to pay), for the value of thereplacement Product.If the Warranted Item is to be replaced by Company, but the End-user is unwilling or unable to supply a creditcard number or purchase order for the value of the replacement Product, Company will use commerciallyreasonable business efforts to ship (via standard ground shipment and at no cost to the End-user) thereplacement Warranted Item to the End-user within one (1) business day after Company receives the defectiveProduct from the End-user.In any case, Company will provide shipping instructions and will pay its designated carrier for all shippingcharges for return of defective equipment and replacement of Warranted Items. Any returned Warranted Itemor parts that are replaced may be new or reconditioned. All Warranted Items returned to Company and all partsreplaced by Company shall become the property of Company.WHAT THIS LIMITED WARRANTY DOES NOT COVER: This Warranty does not cover any defects or damagescaused by: (a) failure to properly store the Product before installation; (b) shipping and delivery of the Productif shipping is FOB Factory; (c) neglect, accident, abuse, misuse, misapplication or incorrect installation; (d) repairor alteration not authorized in writing by Company personnel or performed by an authorized Company