Ecom i.roc Ci70-Ex Manual
Also see for i.roc Ci70-Ex: Instructions
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Contents
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56 577Troubleshoot and Maintain the computerIf you encounter any problems while using the i�roc® Ci70 -Ex computer, look in thischapter to find a possible solution. You will also find information on routine mainte-nance�About the Intermec DashboardThe Intermec Dashboard is designed to provide proactive monitoring of your mo-bile computers to prevent downtime� You can easily see the health of the device andcan help pinpoint the source of a problem to determine if it is hardware or softwarerelated�Intermec Dashboard displays information such as the status of network connections,battery usage, storage space, and internal devices� It also provides system informationsuch as the operating system, firmware, and hardware configuration.• Press the Intermec Dashboard button (m) on the computer keypad�Intermec Dashboard Main ScreenIntermec Dashboard is highly integrated with SmartSystems Foundation� You canuse SmartSystems Foundation to remotely monitor the health of your computers� Formore information, refer to the SmartSystems online help�Troubleshoot Your Mobile ComputerUse the troubleshooting tables in this section to fix problems with the Wi-Fi con-nection, 802�1x security, the imager, or general problems with operating the mobilecomputer� If you send the computer in for service, it is your responsibility to save thecomputer data and configuration. ecom instruments is responsible only for ensuringthat the hardware matches the original configuration when repairing or replacing thecomputer�Troubleshoot the Wi-Fi ConnectionUse this troubleshooting table to help solve problems with your 802�11 radio connection�Problems With the Wi-Fi ConnectionProblem SolutionWhen you turn on the computerafter it was suspended for a while(10 to 15 minutes or longer), it canno longer send or receive mes-sages over the network�Host may have deactivated or lost current terminal emula-tion session� In a TCP/IP direct connect network, turn off theKeep Alive” message from host to maintain the TCP sessionwhile the computer is suspended� |
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