Ecom i.roc Ci70-Ex Manual
Also see for i.roc Ci70-Ex: Instructions
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Contents
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60 61b (Optional) Change the sample period and number of samples displayed�c Tap Log File� The Save As screen appears�d (Optional) Change the name of the saved log file, the folder to which the filewill be saved, the content type (log or text), and the location�e Tap OK�Troubleshoot Reading Bar CodesUse this section to troubleshoot problems that may prevent you from being able toread a bar code, such as the symbology not being enabled�Problems Reading Bar CodesProblem SolutionYou cannot see the illuminationbeam or frame from the imagerwhen you press the Scan buttonand aim the imager at a bar codelabel�• You may be too far away from the bar code label� Trymoving closer to the bar code label and scan it again�• You may be reading the bar code label straight on�”Change the reading angle and try again�• The imager hardware trigger might be disabled inIntermec Settings� To check the setting go to Start >Settings > Systems > Data Collection > Scanner Set-tings� Hardware trigger should be checked�When you release a Scan button orhandle trigger, the Good Read lightdoes not turn off�The Good Read light will remain on if you configure the com-puter to use continuous/edge triggering. If you configurethe computer for level triggering and the Good Read lightremains on, there may be a problem� Press one of the Scanbuttons or pull the trigger again without scanning a barcode label� If the light is still on, contact your local ecominstruments representative�The scanner will not read the barcode label�• Aim the scanner beam to cross the entire bar codelabel in one pass� Vary the scanning angle�• Check the quality of the bar code label� Scan a barcode label that you know will scan� Compare the twobar code labels to see if the bar code quality is toolow� You may need to replace the label that you can-not scan�• Make sure the bar code symbology is enabled andconfigured correctly. Use Intermec Settings to checkthe symbologies� Expand Data Collection > Symbolo-gies beneath devices listed (scanner, virtual wedge)to check and enable symbologies, then scan the barcode label again�• Make sure the computer application is expecting inputfrom a bar code� You may need to type this informa-tion instead�• The scanner may not be turned on or the scanner maybe unable to scan a specific bar code. Run the Scan-Diagnostic application to help you troubleshoot theproblem� For more information, seeThe scanner does not read the barcode labels quickly, or the scan-ning beam seems to be faint orobscured�The scanner window may be dirty� Clean the window witha solution of ammonia and water� Wipe dry� Do not allowabrasive material to touch the window�You scan a valid bar code label toenter data for your application�The data decoded by the scanmodule does not match the dataencoded in the bar code label�The computer may have decoded the bar code label in asymbology other than the label’s actual symbology� Tryscanning the bar code label again� Make sure you scan theentire label�The input device attached to thecomputer does not work well orread bar code labels very quickly�Set the Scanner Model command to the specific attachedinput device� Check enabled bar code symbologies and en-able only the symbologies being used�Use ScanDiagnostic to Troubleshoot the ScannerUse the ScanDiagnostic application to troubleshoot problems such as the inability toread a bar code or a scanner that does not turn on�1 From the Home menu, tap Start > ScanDiagnostic�2 From the Scan Health screen, select the scanner you want to troubleshootand then tap Diagnose�The application checks to make sure the scanner is enabled and checkssettings to make sure they are optimized�3 From the Scan Test screen, press and hold the Press to Scan button whileaiming at the bar code you want to read�After the computer scans the bar code, it beeps and the label data,data length, and symbology appear on the screen�4 Press the right arrow button to view any recommended settings�5 To accept the recommended settings, tap Apply�6 Tap OK to exit�Troubleshoot Operating the ComputerUse this section to troubleshoot problems that may prevent you from being able tooperate the computer�Problems Operating the ComputerProblem SolutionYou press the Power buttonand nothing happens�Try the following solutions:• Replace or charge the battery. The battery may be completelydrained�• Remove the battery and press the Reset button to perform acold boot� For help, see “Cold Boot the Computer” on page 62�The computer appears tobelocked up and you can-not enter data�• Press the Power button and select Suspend from the PowerOptions menu� Press the Power button to turn the screenback on�• Press the Power button and select Reboot from the PowerOptions menu�• Remove the battery and press the Reset button to perform acold boot� For help, see “Cold Boot the Computer” on page 62�• Try reloading the firmware. For help, see “Update theSystem Software” on page 54�• If the computer does not boot or reset, contact your ecominstruments representative for help� |
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