Falcon 1000 Mercury Dual Fuel User's Manual And Installation Instructions

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16Hotplate ignition or cooktop burners faultyIs the power on?Are the sparker (ignition electrode) or burner holesblocked by debris?Are the burner heads correctly located? See the sectionentitled ‘Cleaning’.Remember that each cooktop burner has a specialsafety device that stops the flow of gas if the flame goesout. When lighting a cooktop burner the safety devicehas to be overridden by holding in the control knob sothat the gas can flow. This allows the flame sensor toheat up and operate the safety device. Keep holding theknob pressed in to let the gas through to the burner forfew seconds. The igniter should spark and light the gas.If, when you let go of the control knob, the burner goesout, the safety device has not held in. Turn the control tothe off position and wait one minute, then try again thistime holding in the control knob for slightly longer.Hotplate burners will not lightIf only one or all the cooktop burners will not light,make sure that the parts have been replaced correctlyafter wiping or removing for cleaning.Check that there is not a problem with your gassupply. You can do this by making sure that other gasappliances you may have are working.Do the burners spark when you push in the controlknob? If not check the power is on.Steam is coming from the ovenWhen cooking foods with a high water content (e.g.oven chips) there may be some steam visible at the reargrille. Take care when opening the oven door, as theremay be a momentary puff of steam when the ovendoor is opened. Stand well back and allow any steam todisperse.An oven fan is noisyThe note of the oven fan may change as the oven heatsup – this is perfectly normal.What cleaning materials are recommended for thecooker?See the ‘Cleaning’ section for a full list of recommendedcleaning materials.6. Troubleshootingnn We do not recommend corrosive or caustic cleanersas these may damage your cooker.The knobs get hot when I use the oven, can I avoid this?Yes, this is caused by heat rising from the oven, andheating them up. Do not leave the oven door open.The fascia gets hot when I use the oven or grillThe cooker is cooled by a fan. If the fascia becomesexcessively hot when the cooker is in use then thecooling fan may have failed. Should this occur pleasecontact your installer, a qualified repair engineer orCustomer Service to arrange for its repair.If there is an installation problem and I don’t get myoriginal installer to come back to fix it who pays?You do. Service organizations will charge for their callouts if they are correcting work carried out by youroriginal installer. It is in your interest to track down youroriginal installer.Food is cooking too slowly, too quickly, or burningCooking times may differ from your previousoven. Check that you are using the recommendedtemperatures and shelf positions.See the oven cooking guide section of the instructions.The oven control settings and cooking times areintended to be used only as a guide.Individual tastes may require the temperature to bealtered either way, to get the results you want. Trycooking at a higher or lower temperature setting.The oven is not cooking evenlyIf you are cooking a large item, be prepared to turn itround during cooking.If two shelves are used, check that space has been leftfor the heat to circulate. When a baking sheet is put intothe oven, make sure it is placed centrally on the shelf.Check that the door seal is not damaged.A dish of water when placed on the shelf should be thesame depth all over. (For example, if it is deeper at theback, then the back of the cooker should be raised up orthe front lowered.)If the cooker is not level arrange for your supplier tolevel it for you.