Fantasy Spas ILLUSION Owner's Manual
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Contents
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20Troubleshooting ProceduresIn the event your Fantasy hot tub is not working the way it should, please first review all the installation andoperating instructions in this manual and check the message on the panel display. If you are still not satisfied it isworking properly, please follow the appropriate troubleshooting instructions.Note: If any of the manufactured installed supply cords are damaged, they must be replaced byauthorized service personal.CAUTION! WARNING! SHOCK HAZARD! No User Serviceable Parts.Do not attempt service of this control. Contact your dealer or service organizationfor assistance. Follow all owners’ manual power connection instructions. Installationmust be performed by a licensed electrician and all grounding connections must beproperly installed.NO COMPONENT OPERATIONCheck the following:1. Is there power to the hot tub?2. Is the household circuit breaker tripping?3. If 1 & 2 are yes, call your authorized dealer for service.PUMP DOES NOT OPERATE, BUT THE LIGHT DOESPress the JETS button:The pump operates but no water flows to jets. Pump may not be properly primed. This can happenafter the spa is drained and refilled. Press the JETS button several times, never leaving the motoron for more than 5-10 seconds at-a-time.POOR JET ACTION1. Press the JETS button to make certain the pump is on.2. Rotate the air control to the “max” position.3. Make sure the water level is at the texture line.4. Check for dirty filter. Clean, if necessary.5. Make sure all jets are in the open positionWATER IS TOO HOT1. Check desired temperature on topside control2. Check for a diagnostic Message (see Control System manual for details)OH - Overheat (spa is deactivated) DO NOT ENTER THE WATER.If the spa water has reached overheated you can remove the cover to promote heat reduction.Overheating may occur if the filter cycle is set too long. The hot tub Control System should resetitself when the water temperature reduces below 106ºF or 43ºC. When the hot tub falls below thereset temperature you can push any button on the topside control to reset the Control System. If thehot tub will not reset, then shut off power to the spa and call your dealer or service organization.* Under extreme and/or prolong weather conditions it is possible for the ambient temperature to exceed 106F/40C,therefore; effecting the water temperature of the hot tub and causing the tub to overheat. These conditions couldcause the tub sensors to produce an OH message and prevent the usage of your hot tub during these conditions. Thelocation of your hot tub should be reconsidered to reduce the outside temperature around the tub. For example, youmay need to prevent direct sunlight on any surface of your hot tub. Regardless, do not enter your hot tub if thetemperature is above 104F.Your authorized Fantasy dealer is a trained service repair center. Should checking the above steps fail to correct theproblem, call your dealer so they may arrange service of your hot tub. |
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