4Beforeusing yourcookingcenterRead this guide carefully. It is intended to helpyou operate and maintain your new cookingcenter properly.Keep it handy for answers to your questions.If you do not understand something or needmore help, call:GE Answer Center®800.626.200024 hours a day, 7 days a week1.888.880.3030 in Canada.Writedown themodel &serialnumbersOn 36″ or 48″ models you will find them on alabel in the rear of the burner box below theburner grates.On 27″ models you will find them in the backright corner of the cooking center.On 24″ models, you will find them on theangled surface beneath the grill controls.These numbers are also on the ConsumerProduct Ownership Registration Cardincluded in this guide.Before sending in this card, please write thesenumbers here:Model NumberSerial NumberUse these numbers in any correspondence orservice calls concerning your cooking center.If youreceived adamagedcookingcenterImmediately contact the dealer (or builder)that sold you the cooking center.Save time& moneyBefore you request service, check the ProblemSolver in the back of this guide.It lists causes of minor operating problems thatyou can correct yourself.If youneedserviceTo obtain service, see the Consumer Servicespage in the back of this guide.We are proud of our service and want you to bepleased. If for some reason you are not happywith the service you receive, here are steps tofollow for further help.FIRST, contact the people who serviced yourappliance. Explain why you are not pleased.In most cases, this will solve the problem.NEXT, if you are still not pleased, write all thedetails—including your phone number—to:Manager, Consumer RelationsGE AppliancesAppliance ParkLouisville, KY 40225Consumer InformationStainless Steel Outdoor Cooking Center