Before You Call For Service... GEAppliances.comTroubleshooting TipsSave time and money! Review the charts on the followingpages first and you may not need to call for service.Surface Lfunctioning properlyPossible Causes What To DoThe surface units arenot plugged in solidly.. With the controls off, check to make sure the surfaceunit is plugged completely into the receptacle.The surface unit . Check to see the correct control is set for the surfacecontrols improperly set. unit you are using.The drip pans are . With the controls off, check to make sure the dripnot set securely in pan is in the recess in the cooktop and that thethe cooktop, opening in the pan lines up with the receptacle.Cooktop feels hot Large pans hold heat . Choose a pan that matches the size of the surfaceclose to the cooktop, unit you are using.The oven vent . Pans on the right rear surface unit block air flowis blocked, from the oven vent and cause the cooktop to get hot.Food does not bake Oven controls • See the Using the oven section.or roast properly improperly set.Rack position is incorrect • See the Using the oven section.or the rack is not level.Incorrect cookware . See the Using the oven section.or cookware of impropersize being used.Oven thermostat needs . See the Adjust the oven thermostat Do it yourself!adjustment, section.Food does not Door not open to the • See the Using the oven section.broil properly broil stop positionas recommended.Oven controls • Hake sure you press the BROIL HI/LO pad.improperly set.Improper rack position • See the Broiling Guide.being used.Food being cooked • For best results, use a pon designed for broiling.in a hot pan. P1oke sure it is cool.Cookware not suited • For best results, use o pon designed for broiling.for broiling.In some areas the power . Preheat the broil element for 10 minutes.(voltage) may be low.. Broil for the longest period of time recommended inthe Broiling Guide.23