GE PGP989DN2BB Owner's Manual & Installation Instructions

Before you call for service...Troubleshooting TipsSave time and money! Review the chart on this pagefirst and you may not need to coil for service._ " Passible Causes What To Do, Cover pan with a lid.Turn the downdruft fun OFF until the water beginsto boil.yurners haveyellow or The combustion quality of , Usethe illustrations below to determine if your burnerIlow-tipped flames burner flumes needs to be flames are normal. If burner flames look like A, call fordetermined visually, service. Normal burner flames should look like B or C,depending on the type of gas you use. With LP gas, someyellow tipping on outer cones is normal.A-Yellow flames B-Yellow tips C-Soft blue flamesCall for service on outer cones Normal for naturalNormal for LPgas gasBurner parts not replaced . See Care and cleaning of the cooktop section.correctly.Burners do not light Plug on cooktop is not . Make sure electrical plug is plugged into u live, properlycompletely inserted in the grounded outlet.electrical outlet.Gas supply not connected • See the Installation Instructions section.or turned on.A fuse in your home may be • Replacethe fuse or reset the circuit breaker.blown or the circuit breakertripped.Igniter orifice in burner body • Removethe obstruction.may be clogged.Burner parts not replaced . See Burner Caps,Heads and Electrodesin thecorrectly. Care and cleaning of the cooktop section.Notch in burner head may . Use u small sewing needle or paper clip to unplug.be clogged.Sparking sound persists Be sure the knob is in the . Remove knob by pulling it straight off the stem andafter burner is turnedoff OFF position, check the bottom of the knob for any buildup of soil.Occasional Changing blower speed. , This is a typical electrical switching noise.sparking sound This is normal.Burner flames very Improper air to gas ratio. . If cooktop is connected to LP gas, contact the personlarge oryellow who installed your cooktop or made the conversion.Notch in burner head may . Use u small sewing needle or paper clip to unplug.be clogged.Burner flames make Burner has not been used . A "cold" burner ignited in the HI setting may haveexcessive noise recently, some flame "roar" or "lifting". This should dissipateafter 4 to 5 minutes.Burner flames pulled Vent fan set at high speed.toward vent grille32, This is normal. If cooking performance is affected,change to a lower fan speed setting.