24EnglishError code Problem Cause Possible solutionOther error codes Switch the machine offand switch it back onagain after 30 seconds.Try this 2 or 3 times.If the above solutions do not help to remove the error code iconfrom the display and bring the machine back to normal workingorder, contact the Gaggia hotline. Contact details can be foundin the warranty booklet or or visit www.gaggia.com/n-m-co/espresso/world-wide or www.gaggia.it/n-m-co/espresso/contact.TroubleshootingProblem Cause SolutionThe machine does notswitch onThe machine is disconnected. Check if the power supply cord isinserted correctlyThe machine is in DEMOmode.The standby button has beenpressed for more than 8 seconds.Switch the machine off and thenon again using the main switch on.The drip tray is quicklyfilled.This is normal. The machine useswater to rinse the internal circuitand brew group. Some water flowsthrough the internal system directlyinto the drip tray.Empty the drip tray when the 'driptray full' full indicator pops upthrough the drip tray cover.Place a cup under the dispensingspout to collect rinsing water.The coffee groundscontainer full icon remainsdisplayed.The coffee grounds container wasemptied while the machine wasswitched off.Always empty the coffee groundscontainer while the machine is ON.If the coffee grounds containeris emptied while the machineis switched off, the coffee cyclecounter is not reset. In thatcase, the 'empty coffee groundscontainer' message will stay on thedisplay even though the containeris not full.The coffee grounds container wasplaced back too fast.Do not place back the coffeegrounds container until the screenmessage prompts you to put itbackThe brew group cannot beremoved.The brew group is not positionedcorrectly.Close the maintenance door.Switch the machine off and backon again. Wait for the machineready screen to appear and thenremove the brew group4219_460_3729_1_booklet_A5_v1.indd 24 14/02/17 08:58