G&G WatchBot User Manual
                                            | |
Contents
| 
29WatchBot Home Security Camera - User Guide5 Frequently Asked Questions (FAQs)As well as these FAQs, please visit the WatchBot Support Websiteat www.watchbotsupport.co.ukI have forgotten the administrator username and/or password...To reset the administrator username and password, Press and hold down the ‘RESET’ buttonon the camera base for 5 seconds. Release, and the username and password will be reset backto the factory default administrator username and password.Default administrator username: adminDefault administrator password: No passwordThe Camera Tool icon doesn’t appear on my Desktop.This is a problem with Windows Vista and Windows 7; particulary 64bit operating systems.Check the following two places for ‘IPCamera.exe’, then manually create a Desktop shortcut:C:\Windows\System32\ or if you have a 64bit system - C:\Windows\SysWOW64\I’m having problems setting up the IP Address...Check whether the IP address of the Camera server shares the same subnet as your workstation: Click My Computer > Control Panel>Network & Dial-up Connections > LAN > Attributes>Internet Protocols (TCP/IP), and check IP Address and Subnet Mask. Make sure they are in thesame subnet when configuring IP Camera IP address manually.I get ‘Subnet does not match. Dbl-click to change’ in the Camera Tool window...Left-click on the error message (it will turn blue), then right-click and choose ‘NetworkConfiguration’. Check the box that says ‘Obtain IP Address using DHCP Server’ and click OK.I’m unable to access IP Camera via web browser...Double Check to ensure that your HTTP server software is configured and running properly. Ifyou’re running any firewall software, make sure it’s allowing inbound connections to port 80.Also, if you happen to be using a cable/DSL router, make sure you’ve set up port forwardingproperly (consult your router’s documentation for more information). If none of these seemto be the problem, it’s also possible that your ISP is blocking inbound connections to port 80.Many IPS’s have done this because of internet worms such as Code Red, If this is the case, youwilll have to setup your HTTP server on an alternate port (such as 81).I have no picture/Problems with ActiveX Controller...Some WatchBot camera functions such as recording and audio require ActiveX controls to beenabled. If you experience any issues with enabling ActiveX on your computer, please visithttp://windows.microsoft.com/en-GB/windows-vista/Why-does-Internet-Explorer-block-some-ActiveX-controls for more assistance. |
This manual is suitable for:
manualsdatabase
Your AI-powered manual search engine