H3C S5150-EI Series Installation Manual

Also see for S5150-EI Series: Troubleshooting guide Configuration guide Command reference

Contents

41• SolutionTo resolve the problem:a. Verify that the switch power cord is correctly connected.b. Verify that the power source meets the requirement.c. Verify that the operating temperature of the switch is in an acceptable range and the powermodule has good ventilation.d. If the problem persists, contact H3C Support.To replace a hot swappable power module, see "Installing/removing a power module."Fan failureThe S5150-EI series switches use fixed fans. If a fan failure occurs, contact H3C Support and do notattempt to fix the problem yourself.Configuration terminal display problemsIf the configuration environment setup is correct, the configuration terminal displays bootinginformation when the switch is powered on. If the setup is incorrect, the configuration terminaldisplays nothing or garbled text.No displaySymptomThe PC displays nothing when the switch is powered on.SolutionTo resolve the problem:1. Verify that the power module is supplying power to the switch.2. Verify that the console cable is correctly connected.3. Verify that the console cable does not have any problems and the PC settings are correct.4. If the problem persists, contact H3C Support.Garbled displaySymptomThe display on the PC is garbled.SolutionTo resolve the problem:1. Verify that the following settings are configured for the terminal:{ Baud rate—9,600.{ Data bits—8.{ Parity—None.{ Stop bits—1.{ Flow control—None.2. If the problem persists, contact H3C Support.