40{ Flow control—None.{ Terminal emulation—VT100.4. Verify that the console cable is in good condition.5. If the issue persists, contact H3C Support.Password lossFor more information about dealing with the console port password loss, see the release notes forthe device.High operating temperatureSymptomThe temperature of the device is higher than the normal operating temperature (45°C or 113°F).SolutionTo resolve the issue:1. Verify that the fan tray is operating correctly.2. Verify that the operating environment is well ventilated.3. If the temperature of the device exceeds 60°C (140°F), the following alarm information isdisplayed on the configuration terminal:%Jun 27 11:34:39:949 2013 H3C DRVMSG/3/Temp2High:Temperature Point 0/0 Too High.%Jun 27 11:34:42:557 2013 H3C DEV/4/BOARD TEMP TOOHIGH:Board temperature is too high on Chassis 0 Slot 0, type is RPU.Use the display environment command to examine whether the temperature of thedevice keeps rising. If the temperature exceeds 90°C (194°F), power off the device immediatelyand contact H3C Support.4. If the issue persists, contact H3C Support.Software loading failureSymptomSoftware loading fails and the system continues running the previous software version.SolutionTo resolve the issue:1. Verify that the physical port is connected securely. If the port is not connected securely,reconnect the port and make sure the connection is correct.2. Verify that the parameters are configured correctly. You can examine the software loadingprocess displayed on the HyperTerminal for configuration errors. For example:{ Xmodem—The console port baud rate is set to a value other than 9600 bps, but the baudrate of the HyperTerminal is not set to 9600 bps simultaneously.{ TFTP— An incorrect IP address, software name, or TFTP serve path is configured.{ FTP— An incorrect IP address, software name, username, or password is configured.3. If the issue persists, contact H3C Support.