TROUBLESHOOTING19At least twice each year, lower canopy (B) to check downrod (A) assembly, and then tighten allscrews on the fan. Clean motor housing (D) with only a soft brush or lint-free cloth to avoidscratching the finish. Clean blades (G) with a lint-free cloth. You may occasionally apply a lightcoat of furniture polish to wood blades for added protection.Important: Shut off main power supply before beginning any maintenance. Do not use water ora damp cloth to clean the ceiling fan.CARE AND MAINTENANCEIf you have any questions regarding the product please call customer service at 1-800-527-1292,8:30 a.m. - 5 p.m., CST, Monday - Friday.Warning: Before beginning work, shut off the power supply to avoid electrical shock.PROBLEM POSSIBLE CAUSE CORRECTIVE ACTIONFan does not move. 1. Reverse switch not engaged.2. Power is off or fuse is blown.3. Faulty wire connection.1. Push switch firmly either up ordown.2. Turn power on or check fuse.3. Turn power off. Loosen canopy(B) and check all connections.Noisy operation. 1. Blades (G) are loose.2. Cracked blade (G).3. Full range dimmer switch.4. Fan is new.1. Check to be sure plastic lockingmechanisms (E) are secure.2. Replace blade (G).3. Replace with an approvedspeed control device.4. Allow fan a “break in” period of afew days, especially when runningthe fan at Medium and Highspeeds.Excessive wobbling. 1. Blades (G) are loose.2. Blade arms (H) incorrectly attached.3. Unbalanced blades (G).4. Fan not securely mounted.5. Fan too close to vaulted ceiling.6. Set screw(s) on motor housing yokeis (are) not tightened properly.7. Set screw on hanging ball is nottightened properly.1. Check to be sure plastic lockingmechanisms (E) are secure.2. Re-install blade arms (H).3. Switch one blade (G) with ablade (G) from the opposite side.4. Turn power off. Carefully loosencanopy (B) and verify thatmounting bracket (C) is secure.5. Use a longer downrod (A) ormove fan to another location.6. Tighten yoke set screw(s)securely.7. Carefully loosen and lowercanopy (B) and verify that setscrew on hanging ball is tightenedsecurely.Fan operates butlights fail.1. Bulb(s) not installed correctly.2. Wires in canopy (B) not wiredproperly.1. Re-install bulb(s).2. Check wires in canopy (B) and,if necessary, re-wire according toinstructions on pages 12 and 13.