Harman Kardon DMC 1000 Owner's Manual

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Harman Kardon DMC 1000 Owner's Manual Manual pdf 34 page image

34TROUBLESHOOTING GUIDESYMPTOM CAUSE SOLUTIONUnit does not turn on • No AC power • Make certain AC power cord is plugged intoa live outlet.• Check to see whether outlet is switch-controlled.• Make sure Master Power Switch on rear panel is turned onto the “1” position.• If DMC 1000 was in “Full-Off” Power Mode (Power Indicatordim blue), wait for system to reboot.Unit does not respond to • Weak batteries in remote • Change remote batteries and insert with correct polarity.remote commands • Remote sensor is obscured • Make certain front-panel sensor is in line of sight of remoteor connect an optional remote sensor.• Unit not in Full-On Power Mode • If Power Indicator is amber or dim blue, press Power Oncontrol to turn unit fully on.No picture • Intermittent connections • Check all video connections.• Wrong input • Check input selection of TV or receiver.• Video display is not capable of • Press the Video Mode Button repeatedly to change the videohandling selected video output output resolution.resolution• HDMI Output is connected to a video • The HDMI Output may not be used with video displays thatdisplay that is not HDCP-compliant are not HDCP-compliant. Unplug the cable and selectanother audio and video connection.• HDMI communications need • Turn off all HDMI devices (DMC 1000, receiver, TV). Turn onto be reset devices in this order: TV, then receiver, then DMC 1000.• Video Off feature is active • Press Video Off Button to reactivate video circuitry.Disc does not play • Disc is loaded improperly • Load disc label-side up; align the disc with the guides andplace it in its proper position.• Incorrect disc type • Check to see that the disc is CD, CD-R, CD-RW, VCD, MP3,WMA, JPEG, DVD-R/RW, DVD+R/RW (standard-conforming)or DVD-Video; other types will not play.• Invalid Region Code • Use Region 1 or Open Region (0) disc only.• Rating is above parental control setting • Enter password to override or change rating settings.No sound • Intermittent connections • Check all audio connections.• Incorrect digital audio input selection • Check digital audio settings on DMC 1000 and on receiver.• DVD disc is in fast or slow mode • There is no audio playback on DVD discs during fastor slow modes.• Surround receiver is not compatible • Change Digital Audio Out setting in AUDIO SETUP menu towith 96kHz PCM audio COMPRESSED.• Incorrect zone selection • Use the Zones command in the Main Menu to select thedesired zone for playback.• Zone not linked to active zone • Use the Zones command in the Main Menu to link or unlinkzones to each other.• Attempting to use Coaxial or Optical • The HDMI and other digital audio outputs are not available atDigital Audio Output with HDMI the same time. To use the Coaxial or Optical Digital AudioOutput active Outputs, change the HDMI Audio Out setting in theAudio Setup menu to Off.Picture is distorted or jumps • MPEG-2 decoding • It is a normal artifact of DVD playback for pictures to jumpduring fast forward or reverse play or show some distortion during rapid play.• DTS decoding • Due to the format of DTS recordings, fast-play may overshootor undershoot desired place.