Harman Kardon HS 100 Owner's Manual

Also see for HS 100: Brochure Brochure Owner's manual Service manual

Harman Kardon HS 100 Owner's Manual Manual pdf 22 page image

22 TROUBLESHOOTINGTroubleshootingIf you experience any of the following difficultieswhile using the system, use this troubleshootingguide to help you remedy the problem.Should any problem persist, consult yourauthorized Harman Kardon dealer.No power.• Is the power cord firmly plugged into thepower outlet?• One of the safety mechanisms may beoperating. In this event, unplug the player fromthe power outlet briefly and then plug it inagain.No picture.• Check that the system is connected correctlyand securely.• The video cable may be damaged. Replace itwith a new one.• Make sure the system is connected to a videoinput on the TV (see page 12).• Make sure the TV is turned on.• Make sure the correct video input on the TV isselected for viewing with this system.Noise (interference) appears in thepicture.• Clean the disc.• If video from this system has to go throughyour VCR to get to your TV, the copy-protectionapplied to some DVD programs could affectpicture quality. If you still experience problemsafter checking your connections, please tryconnecting your DVD system directly to yourTV’s S-Video input, if your TV is equipped withthis input (see page 12).The aspect ratio of the screen is wrong(picture vertically expanded) when youplay a wide picture even though you set“TV DISPLAY” in the SETUP menu to"16:9".• If you connect the system with the SCARTcable, connect directly to the TV. Otherwise theautoswitch function of the aspect ratio for theTV may not work.• If the TV is not connected with a SCART cableto the HS, or if the autoswitch function doesnot work you should turn the TV to "16:9" (ifpossible with your TV).• Depending on the TV, you may not be able tochange the aspect ratio. In that case (TV notadjustable to 16:9) do not select "16:9" in theTV Display. Then, no change of the aspect ratiois needed.There is no sound or volume is very low• Check that the speakers and components areconnected correctly and securely.• Make sure that you have selected the correctsource on the system.• Press MUTE on the remote control, if thewords MUTE ON are blinking on the frontpanel display.• The protective circuitry has been activatedbecause of a short circuit. Turn off the system,eliminate the short circuit problem and turn onthe power again.• The audio interconnect is damaged. Replace itwith a new one.• The system is in pause mode or in slow-motionplay mode, or fast forward or fast reverse.Press N to return to normal play mode.• Check the speaker settings (see page 16).The left and right channels are unbalancedor reversed.• Check that the speakers and components areconnected correctly and securely.Severe hum or noise is heard.• Check that the speakers and components areconnected securely.• Check that the connecting cords are away froma transformer or motor and at least 3 metersaway from fluorescent light.• Move your TV away from the audiocomponents.• The plugs and jacks are dirty. Wipe them with acloth slightly moistened with alcohol.• Clean the disc.The surround effect is difficult to hearwhen you are playing a Dolby Digitalsound track.• Check to see if the Dolby Digital mode isturned on properly, otherwise unload and loadthe disc again.• Check the speaker connections.• Depending on the DVD disc, the output signalmay at times be mono or stereo even if thesoundtrack is recorded in Dolby Digital format.The sound comes from the center speakeronly.• Depending on the disc, sound may sometimescome from the center speaker only. This alsoapplies to mono recordings (from disc or anyanalog source), when Pro Logic mode isselected. This is normal.No sound is heard from the centerspeaker.• Adjust center speaker volume (see pages 16).No sound or only very low volume fromthe rear speakers.• Adjust the rear speaker volume (see page 16).Radio stations cannot be tuned in.• Check that the antenna is connected correctly.Adjust the antenna and connect an externalantenna if necessary.• The signal strength of the stations is too weakfor automatic tuning. Use manual tuning.• No stations have been preset.• The tuner mode is not selected, select theRadio mode.The remote does not function.• Remove any obstacles between the remotecontrol and the system.• Move the remote control closer to the system.• Point the remote control at the remote sensoron the front panel.• Replace all the batteries in the remote controlwith new ones if they are weak.• Check that the batteries are loaded correctly.The disc does not play.• There is no disc inside. (“NO DISC” appears onthe front panel display and the TV screen.)Insert a disc.• Insert the disc correctly with the playback sidefacing down on the disc tray.• Clean the disc.• The system cannot play CD-ROM's, etc.(see page 3).• DVD with wrong region code(see page 11).The system starts playing the DVDautomatically.• The DVD features the auto playback function.Playback stops automatically.• Some discs include an auto pause signal. Whenplaying such a disc, the system stops playbackat the signal.