79Factory-Installed Modem Card001 - STARTq Power off the system unit.q In Windows 98 Device Manager, make sure that themodem is not configured with a conflicting COM port andIRQ setting.q Make sure that the communication software isconfigured with the correct COM and IRQ settings (sameas COM port and IRQ as the modem).q Make sure that all communication parameters (baudrate, data, stop and parity bits) are properly configuredand are identical on both sides.q Connect the phone line to the LINE port of the modemcard.NOTE: Check the outside phone line by connecting aworking telephone to the telephone wall jack.Listen for a dial tone to ensure that the phoneline is good.002 -q Insert the diagnostics diskette into the diskette drive.q Power on the system unit.q Select Diagnostics menu,q Select All Tests, then execute Modem test.003 - DOES THE MODEM PASS THE TEST? (YES,READ AHEAD. NO, GO TO STEP 004.)q Power off the system unit.q Remove all adapter cards.q Connect a hard disk drive with pre-loaded Windows 98.q Power on the system unit.q Perform the following steps under Windows 98.NOTE: If an operating system other than MicrosoftWindows 98 is installed, the program screensand icons may differ from these instructions.q 1. Start Microsoft Windows 98.q 2. Select the Start icon.q 3. Select Program, then select Accessories, HyperTerminal.q 4. Select an on-line service station, dial and connect toit.