vContentsNotices .........................................................................................................xiConventions used in this book .......................................................................xiiSafety information ..........................................................................................xiiiInstallation .............................................................................................xiiiSafety while working with hardware ......................................................xivLithium battery notice ............................................................................xviRegulatory safety notice for the CD-ROM and DVD-ROM drive ..........xviLaser compliance statement .................................................................xviiConsignes de sécurité ..........................................................................xviiiConsignes de sécurité lors de la manipulation du matériel ..................xixRegulatory notices .........................................................................................xxiiiNorth American Federal Communications Commission (FCC)Statement ..............................................................................................xxviEuropean Community Directive Conformance Statement ....................xxviiTrademarks ...........................................................................................xxviiYear 2000 Notice Information ........................................................................xxviiiErgonomics ....................................................................................................xxxiPart 1. Learning about this bookChapter 1. Using this book .........................................................................1-1How this book is organized ............................................................................1-1Where to find more information .....................................................................1-4Part 2. Support informationChapter 2. HelpWare support and services ..............................................2-1What do I do first? .........................................................................................2-1What is IBM HelpWare? .......................................................................2-1Need quick help? ..................................................................................2-1What can I do on my own? ...................................................................2-2How do I get help electronically? ...................................................................2-4Electronic support .................................................................................2-4How and when do I contact the IBM PC HelpCenter? ...................................2-5