Chapter 3. DiagnosticsSetup Utility program . . . . . . . . . . . 10Product Recovery Program menu . . . . . . . 11Diagnostics . . . . . . . . . . . . . . 12Diagnostics program download. . . . . . . 12Navigating through the diagnostics programs . . 12Running diagnostics tests. . . . . . . . . 12Test selection . . . . . . . . . . . . . 12Module test menu/hardware configuration report 13Memory Diagnostic tests . . . . . . . . . 13Alert-On LAN™ test . . . . . . . . . . 14Asset ID™ test . . . . . . . . . . . . 14Test results . . . . . . . . . . . . . 14Hard file Smart test. . . . . . . . . . . 15Quick and Full erase - hard drive . . . . . . 15Iomega Zip drive test . . . . . . . . . . 16Asset EEPROM backup . . . . . . . . . 16Viewing the test log . . . . . . . . . . 16When to use the Low-Level Format program . . . 17Preparing the hard disk drive for use. . . . . . 17The following tools are available to help identify and resolve hardware-relatedproblems.v Setup Utility programv Power-On Self-Test (POST)– POST Beep Codes– Error Code Formatv Diagnostics programv Recovery utility– Full recovery– Partial recoveryv Repair utility© Copyright IBM Corp. 2000 9