IBM 7985 Problem Determination And Service Manual

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 4, “Parts listing, System x3655, Type 7985 and 7943,” on page 93 to determine whichcomponents are customer replaceable units (CRU) and which components are field replaceable units(FRU).v If an action step is preceded by “(Trained service technician only),” that step must be performed only by atrained service technician.Error code Description Action166-051-000 System Management: FailedUnable to communicate with RemoteSupervisor Adapter II SlimLine1. Update the firmware (BIOS, service processor,diagnostics) to the latest level.2. Run the diagnostic test again.3. Correct other error conditions (including failedsystem management tests and items that arelogged in Remote Supervisor Adapter II SlimLinesystem event/error log) and run the test again.4. Disconnect all power cords and external cablesfrom the server, wait 30 seconds, reconnect thepower cords and cables, and run the test again.5. Reseat the Remote Supervisor Adapter IISlimLine.6. Replace the Remote Supervisor Adapter IISlimLine.166-060-000 System Management: Failed.Unable to communicate with RemoteSupervisor Adapter II SlimLine.1. Update the firmware (BIOS, service processor,diagnostics) to the latest levels.2. Run the diagnostic test again.3. Correct other error conditions (including failedsystem management tests and items that arelogged in Remote Supervisor Adapter II SlimLinesystem event/error log) and run the test again.4. Disconnect all power cords and external cablesfrom the server, wait 30 seconds, reconnect thepower cords and cables, and run the test again.5. Reseat the Remote Supervisor Adapter IISlimLine.6. Replace the Remote Supervisor Adapter IISlimLine.166-070-000 System Management: FailedUnable to communicate with RemoteSupervisor Adapter II SlimLine1. Update the firmware (BIOS, service processor,diagnostics) to the latest level.2. Run the diagnostic test again.3. Correct other error conditions (including failedsystem management tests and items that arelogged in Remote Supervisor Adapter II SlimLinesystem event/error log) and run the test again.4. Disconnect all power cords and external cablesfrom the server, wait 30 seconds, reconnect thepower cords and cables, and run the test again.5. Reseat the Remote Supervisor Adapter IISlimLine.6. Replace the Remote Supervisor Adapter IISlimLine.60 IBM System x3655 Type 7985 and 7943: Problem Determination and Service Guide