IBM 7985 Problem Determination And Service Manual

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 4, “Parts listing, System x3655, Type 7985 and 7943,” on page 93 to determine whichcomponents are customer replaceable units (CRU) and which components are field replaceable units(FRU).v If an action step is preceded by “(Trained service technician only),” that step must be performed only by atrained service technician.Error code Description Action180-xxx-001 Failed front LED panel test. 1. Reseat the operator information panel cable.2. Replace the following components one at a time,in the order shown, restarting the server eachtime:a. Operator information panel assemblyb. (Trained service technician only) Systemboard180-xxx-002 Failed diagnostics LED panel test. Note: The Light Path diagnostics panel is part of theoperator information panel assembly.1. Reseat the operator information panel cable.2. Replace the following components one at a time,in the order shown, restarting the server eachtime:a. Operator information panel assemblyb. (Trained service technician only) Systemboard180-361-003 Failed fan LED test. 1. Reseat the fans.2. Replace the following components one at a time,in the order shown, restarting the server eachtime:a. Fansb. (Trained service technician only) Systemboard180-xxx-003 Failed system board LED test. (Trained service technician only) Replace the systemboard.180-xxx-005 Failed hard disk drive backplane LED test. 1. Reseat the following components:a. Hard disk drive backplane cableb. Hard disk drive backplane2. Replace the following components one at a time,in the order shown, restarting the server eachtime:a. Hard disk drive backplaneb. (Trained service technician only) Systemboard201-198-xxx Memory Test Aborted. 1. Restart the server.2. Run the diagnostic test again.3. Reinstall the diagnostic programs (see “Updatingthe firmware” on page 167).4. Check the system event/error log and the BMClog for messages that indicate the cause of theerror and take the indicated action.Chapter 3. Diagnostics 65