v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 3, “Parts listing, Type 8863,” on page 93 to determine which components are customerreplaceable units (CRU) and which components are field replaceable units (FRU).v If an action step is preceded by “(Trained service technician only)”, that step must be performed only by atrained service technician.Error code Description Action00019702 Processor 2 failed BIST. 1. Reseat the following components:a. (Trained service technician only)Microprocessor 2b. Microprocessor tray2. Replace the following components one at a time,in the order shown, restarting the server eachtime.a. (Trained service technician only)Microprocessor 2b. (Trained service technician only)Microprocessor tray00019703 Processor 3 failed BIST. 1. Reseat the following components:a. (Trained service technician only)Microprocessor 3b. VRM3c. Microprocessor tray2. Replace the following components one at a time,in the order shown, restarting the server eachtime.a. (Trained service technician only)Microprocessor 3b. VRM3c. (Trained service technician only)Microprocessor tray00019704 Processor 4 failed BIST. 1. Reseat the following components:a. (Trained service technician only)Microprocessor 4b. VRM4c. Microprocessor tray2. Replace the following components one at a time,in the order shown, restarting the server eachtime.a. (Trained service technician only)Microprocessor 4b. VRM4c. (Trained service technician only)Microprocessor tray28 IBM xSeries 366 Type 8863: Problem Determination and Service Guide
