IBM Aptiva 2174 Hardware Maintenance Service

50(YES, READ AHEAD. NO, GO TO STEP 003)• Go to “Index of Symptoms, Messages, or Beeps” on page 35.• End.003 -• Select Utility from the menu.• Select and execute Tech Support Form from the menu to generate a systemconfiguration report.• Compare the system configuration list with the actual devices installed insystem.NOTE: If necessary, remove the cover and visually compare the devicesinstalled in the system unit to those shown in the Tech Support Form.004 - IF THE NUMBER OF DISKETTE, HARD DISK, OR CD-ROM DRIVE ISNOT CORRECT, READ AHEAD; OR GO TO STEP 005.• Check the cable installation of all disk drives.(“Machine Type 2174 SystemBoard Jumpers and Connectors” on page 107.)- Floppy diskette drive should be connected to the system board connectorJ28.- IDE Primary Channel Master and Slave Drives in BIOS Setup should beconnected to the system board connector J24.- IDE Secondary Channel Master and Slave Drives in BIOS Setup should beconnected to the system board connector J19.NOTE: The CD-ROM drive that comes with system unit should be configuredas IDE Secondary Channel Master device.• Check all power supply voltages, switch, and jumper settings before youreplace the system board. (“Machine Type 2174 System Board Jumpersand Connectors” on page 107.)• Check the power supply voltages if you have a “system no-power” condition.See “Power Supply Connectors and Voltages” on page 109.• Check the hard disk and CD-ROM drives jumper settings. See “3.5-In. HardDisk Drive Jumper Settings” on page 112. Check the voltages of all diskdrive power connectors. See “Power Supply Connectors and Voltages” onpage 109.• Correct the parameter settings under Disk Drives in the BIOS Setup. See“Hard Disk Drive” on page 4.- In the BIOS Setup, check that the correct drive size is set for the flaggeddrive shown in the System Information. See “Viewing System Information,Video Information and Model Information” on page 14.