v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 3, “Parts listing, Type 4364, 4365, or 4366 server,” on page 15 to determine whichcomponents are customer replaceable units (CRU) and which components are field replaceable units(FRU).v If an action step is preceded by “(Trained service technician only),” that step must be performed only by atrained service technician.Error code Description Action035-002-0nn ServeRAID interface timeout. 1. Make sure that the ServeRAID controller isconfigured correctly. Obtain the basic andextended configuration status bytes and see theServeRAID adapter Hardware MaintenanceManual for more information.2. Reseat the following components:a. Hot-swap SAS/SATA hard disk drivebackplane cablesb. ServeRAID adapter3. Replace the components listed in step 2 one at atime, in the order shown, restarting the servereach time.035-253-0nn ServeRAID controller 0nn initializationfailure; 0nn = the controller number. 1. The ServeRAID controller might not be configuredcorrectly. See the ServeRAID HardwareMaintenance Manual for more information.2. Reseat the following components:a. Hot-swap SAS/SATA hard disk drivebackplane cablesb. ServeRAID adapter3. Replace the components listed in step 2 one at atime, in the order shown, restarting the servereach time.035-253-s99 RAID adapter initialization failure. 1. Reseat the following components:a. ServeRAID adapterb. Hot-swap SAS/SATA hard disk drivebackplane cable2. Replace the components listed in step 1 one at atime, in the order shown, restarting the servereach time.035-254-0nn Setup error; unable to allocate memory torun test.Check the system resources and make more memoryavailable; then, run the test again.035-255-0nn Internal error. 1. Reseat the hot-swap SAS/SATA hard disk drivebackplane cable.2. Replace the hot-swap SAS/SATA hard disk drivebackplane.035-260-0nn System to controller interface failure. 1. Reseat the following components:a. ServeRAID adapterb. Riser card2. Replace the components listed in step 1 one at atime, in the order shown, restarting the servereach time.Chapter 5. Diagnostics 97
