v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 3, “Parts listing, Type 4364, 4365, or 4366 server,” on page 15 to determine whichcomponents are customer replaceable units (CRU) and which components are field replaceable units(FRU).v If an action step is preceded by “(Trained service technician only),” that step must be performed only by atrained service technician.Error code Description Action035-xxx-snn Failed hard disk drive with ID nn on RAIDadapter in slot s. 1. Check the system-error logs and replace anyindicated failing devices.Note: A FRU must be replaced by a trainedservice technician only.2. Reseat the hard disk drive that has ID nn, that isconnected to the RAID adapter in slot s.3. Replace the hard disk drive that has ID nn, that isconnected to the RAID adapter in slot s.035-xxx-099 No adapters were found. If an adapter is installed:1. Reseat the adapter.2. Check the adapter cables to make sure that theyare secure.035-xxx-s99 Failed RAID test: s = number of failingadapter slot 1. Check the system-error logs and replace anyindicated failing devices.Note: A FRU must be replaced by a trainedservice technician only.2. Reseat the following components:a. RAID adapter in slot sb. Cable for the RAID adapter in slot sc. Riser card3. Replace the following components one at a time,in the order shown, restarting the server eachtime:a. RAID adapter in slot sb. Cable for the RAID adapter in slot sc. Riser cardd. (Trained service technician only) Systemboard075-xxx-000 Failed power supply test. Replace the power supply.089-xxx-0nn Failed microprocessor test. 1. Make sure that the BIOS code is at the latestlevel.2. (Trained service technician only) Reseat themicroprocessor.3. (Trained service technician only) Replace themicroprocessor.201-xxx-00n Failed memory test.Note: n = slot number of failing DIMMReplace the following components one at a time, inthe order shown, restarting the server each time:1. DIMM identified by nn2. (Trained service technician only) System board100 IBM System x3250 Types 4364, 4365, and 4366: Problem Determination and Service Guide
