System-error log messagesA system-error log is generated only if a Remote Supervisor Adapter II SlimLine isinstalled. The system-error log can contain messages of three types:Message Messages do not require action; they record significant system-levelevents, such as when the server is started.Warning Warning messages do not require immediate action; they indicatepossible problems, such as when the recommended maximumambient temperature is exceeded.Error Error messages might require action; they indicate system errors,such as when a fan is not detected.Each message contains date and time information, and it indicates the source ofthe message (POST/BIOS or the BMC service processor).Note: The BMC log, which you can view through the Configuration/Setup Utilityprogram, also contains many information, warning, and error messages.In the following example, the system-error log message indicates that the serverwas turned on at the recorded time.- - - - - - - - - - - - - - - - - - - - - - - - -Date/Time: 2002/05/07 15:52:03DMI Type:Source: SERVPROCError Code: System Complex Powered UpError Code:Error Data:Error Data:- - - - - - - - - - - - - - - - - - - - - - - - -The following table describes the possible system-error log messages andsuggested actions to correct the detected problems.Note: These actions have the following meaning:Reseat the power supplyComplete the following steps:1. Remove the power supply from the server.2. Check the power supply for damage and for damaged connectors.3. Install the power supply in the server (see “Installing a power supply” onpage 65).Reseat the microprocessorComplete the following steps:1. Remove the heat sink and the microprocessor from the server (see“Removing a microprocessor” on page 86).2. Visually inspect the microprocessor and the microprocessor socket fordamage.3. Reinstall the microprocessor and the heat sink in the server, takingspecial care that the layer of thermal grease is intact (see “Installing amicroprocessor” on page 87).Attention: If the layer of thermal grease is disturbed, themicroprocessor could overheat and be damaged.158 IBM System x3550 Type 7978 and 1913: Problem Determination and Service Guide
