IBM xSeries 346 Hardware Maintenance Manual And Troubleshooting Manual

Also see for xSeries 346: Installation guide User guide Configuration and options guide Option installation guide User guide

Contents

Chapter 6. Symptom-to-FRU indexBeep symptoms . . . . . . . . . . . . . . . . . . . . . . . . 74No-beep symptoms . . . . . . . . . . . . . . . . . . . . . . . 77POST error codes . . . . . . . . . . . . . . . . . . . . . . . . 77Light path diagnostics LEDs . . . . . . . . . . . . . . . . . . . . 83Diagnostic error codes . . . . . . . . . . . . . . . . . . . . . . 85Error symptoms . . . . . . . . . . . . . . . . . . . . . . . . 89DVD-ROM drive error symptoms . . . . . . . . . . . . . . . . . 89Diskette drive error symptoms . . . . . . . . . . . . . . . . . . 90General error symptoms . . . . . . . . . . . . . . . . . . . . 90Hard disk drive error symptoms . . . . . . . . . . . . . . . . . . 90Intermittent error symptoms . . . . . . . . . . . . . . . . . . . 91Keyboard, mouse, or pointing device error symptoms . . . . . . . . . . 91Memory error symptoms . . . . . . . . . . . . . . . . . . . . 92Microprocessor error symptoms . . . . . . . . . . . . . . . . . . 92Monitor error symptoms . . . . . . . . . . . . . . . . . . . . 92Option error symptoms . . . . . . . . . . . . . . . . . . . . . 94Power error symptoms . . . . . . . . . . . . . . . . . . . . . 94Serial port error symptoms . . . . . . . . . . . . . . . . . . . 95ServerGuide error symptoms . . . . . . . . . . . . . . . . . . . 96Software error symptoms . . . . . . . . . . . . . . . . . . . . 97Power-supply LED errors . . . . . . . . . . . . . . . . . . . . . 98Service processor error codes . . . . . . . . . . . . . . . . . . . 98SCSI error codes . . . . . . . . . . . . . . . . . . . . . . . . 98Temperature error messages . . . . . . . . . . . . . . . . . . . . 99Fan error messages . . . . . . . . . . . . . . . . . . . . . . 100Power error messages . . . . . . . . . . . . . . . . . . . . . 100System shutdown . . . . . . . . . . . . . . . . . . . . . . . 100Voltage related system shutdown . . . . . . . . . . . . . . . . . 101Temperature related system shutdown . . . . . . . . . . . . . . . 101Hard disk drive checkout . . . . . . . . . . . . . . . . . . . . . 102Host built-in self test (BIST) . . . . . . . . . . . . . . . . . . . . 102Bus fault messages . . . . . . . . . . . . . . . . . . . . . . . 102Undetermined problems . . . . . . . . . . . . . . . . . . . . . 102Problem determination tips . . . . . . . . . . . . . . . . . . . . 103This index supports xSeries 346 servers.Notes:1. Check the configuration before you replace a component. Configurationproblems can cause false errors and symptoms.2. For IBM devices not supported by this index, refer to the manual for that device.3. Always start with “General checkout” on page 11.The symptom-to-FRU index lists symptoms, errors, and the possible causes. Themost likely cause is listed first. Use this symptom-to-FRU index to help you decidewhich FRUs to have available when servicing the server.The first column of the two-column tables in this index lists error codes ormessages, and the last column lists one or more suggested actions or FRUs toreplace. Take the action (or replace the FRU) that is suggested first in the list, andthen try the server again to see whether the problem has been corrected.© Copyright IBM Corp. 2004 73