15ASSISTANCE OR SERVICEBefore calling for assistance or service, please check“Troubleshooting.” It may save you the cost of a service call. Ifyou still need help, follow the instructions below.When calling, please know the purchase date and the completemodel and serial number of your appliance. This information willhelp us to better respond to your request.If you need replacement partsIf you need to order replacement parts, we recommend that youuse only factory specified parts. Factory specified parts will fitright and work right because they are made with the sameprecision used to build every new IKEA® appliance.To locate factory specified parts in your area, call us or yournearest designated service center.In the U.S.A.Call the Whirlpool Customer eXperience Centertoll free: 1-866-664-2449.Our consultants provide assistance with:■ Features and specifications on our full line of appliances.■ Installation information.■ Use and maintenance procedures.■ Accessory and repair parts sales.■ Specialized customer assistance (Spanish speaking, hearingimpaired, limited vision, etc.).■ Referrals to local dealers, repair parts distributors, andservice companies. Whirlpool designated service techniciansare trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.To locate the Whirlpool designated service company in yourarea, you can also look in your telephone directory YellowPages.For further assistanceIf you need further assistance, you can write to WhirlpoolCorporation with any questions or concerns at:IKEA Brand Home AppliancesCustomer eXperience Center553 Benson RoadBenton Harbor, MI 49022-2692Please include a daytime phone number in your correspondence.AccessoriesAccessories U.S.A.To order accessories, call the Whirlpool Customer eXperienceCenter toll free at 1-866-664-2449 and follow the menu prompts.Or visit our website at www.whirlpool.com and click on “Parts &Accessories.”Broiler Pan and GridOrder Part Number 4396923Stainless Steel Cleaner and Polish(stainless steel models)Order Part Number 31462All-Purpose Appliance CleanerOrder Part Number 31682In CanadaCall the Whirlpool Canada LP Customer eXperience Centre tollfree: 1-866-664-2449.Our consultants provide assistance with:■ Features and specifications on our full line of appliances.■ Use and maintenance procedures.■ Accessory and repair parts sales.■ Referrals to local dealers, repair parts distributors, andservice companies. Whirlpool Canada LP designated servicetechnicians are trained to fulfill the product warranty andprovide after-warranty service, anywhere in Canada.For further assistanceIf you need further assistance, you can write to WhirlpoolCanada LP with any questions or concerns at:Customer eXperience CentreWhirlpool Canada LP200 – 6750 Century Ave.Mississauga, Ontario L5N 0B7Please include a daytime phone number in your correspondence.