JAI RMC-4200GE User Manual
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Contents
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RM/TM-4200GE Series64 Troubleshooting6 Troubleshooting6.1 Problems and SolutionsFollowing are troubleshooting tips for common problems. In general, the problems listed in this section aresolved by following these instructions. If there is no solution listed to the problem you are encountering,contact a JAI Inc. representative.6.1.1 Symptom: No VideoRemedies: Check that the following are properly connected and operational.Power supplies Async modePower cables LensMain power source Digital output cableShutter control Analog video cable6.1.2 Symptom: Dark VideoRemedies: Check that the following are properly connected and operational.Shutter selectionIris opening on the lens6.1.3 Symptom: Non-Synchronized VideoRemedies: Check that the following are properly connected and operational.Proper mode outputFrame grabber software camera selection6.1.4 Symptom: Image incomplete or contain black lines.Remedies: this could be due to bandwidth or dropped packet issues. Check that GevSCSPacketSize andPixelFormat are set to recommended values, Jumbo Frames is enabled on you machine, or try reducing theimage size.6.1.5 Symptom: Notebook Computer Driver Installation ProblemsRemedies: The IBM T-42 laptop is unable to properly install.6.2 Information and Support ResourcesFor further information and support:Phone: (408) 383-0300(800) 445-5444Fax: (408) 383-0301Email: camerasales.americas@jai.comMail: JAI, Inc.Sales Department625 River Oaks ParkwaySan Jose, CA 95134ATTN: Video ApplicationsWeb site: www.jai.com |
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