TROUBLESHOOTINGTry the solutions suggested here first in order to avoid the cost of an unnecessary service call.Nothing will operateElectrical Shock HazardPlug into a grounded 3 prong outlet.Do not remove ground prong.Do not use an adapter.Do not use an extension cord.Failure to follow these instructions can result in death,fire, or electrical shock.Is the power supply cord unplugged?Plug into a grounded outlet.Has a household fuse blown or has a circuit breakertripped?Replace the fuse or reset the circuit breaker. If the problemcontinues, call an electrician.Oven will not operate• Is the oven control set correctly?See "Electronic Oven Control" section.Cooling fan runs during baking or broiling• It is normal for the fan to automatically run while the oven is inuse to cool the control.Display shows message• Is the clock flashing the time.There has been a power failure. Clear the display. See "Time"in the "Settings" section. Set the clock, if needed.Oven cooking results not what expectedIs the oven level?Level the oven. See the Installation Instructions.Is the proper temperature set?Increase or decrease temperature.Was the oven preheated?Wait for oven to preheat before placing food in oven.Is the proper bakeware being used?See "Bakeware" section.Are the wire shelf and trays positioned properly?See "Positioning Wire Shelf, Trays and Bakeware" section.Is there proper air circulation around bakeware?See "Positioning Wire Shelf, Trays and Bakeware" section.Is the batter evenly distributed in the pan?Check that batter is level in the pan.Is the proper length of time being used?Increase or decrease baking or broiling time.Has the oven door been opened while cooking?Oven peeking releases oven heat and can result in longercooking times.Are baked items too brown on the bottom?Move rack to higher position in the oven.orDecrease the oven temperature.Are pie crust edges browning early?Use aluminum foil to cover the edge of the crust and/orreduce baking temperature.Water pump is making noise• Is the water pump making an abnormal loud noise?The water pump that is responsible for filling and draining thesteam boiler will initially sound louder during air pumping andlower when water is filling the pump again. This is normal.21