24expense for shipping and handling charges.Billing:All non-warranty repairs will be returned to thecustomer and billed C.O.D. unless otherwise directed.Kasco Marine also accepts Visa and MasterCard creditcard payments. Kasco Marine will call for credit cardinformation upon completion of the estimate at thecustomer’s request.All other warranty and repair inquiries should bedirected to Kasco Marine, Inc. at 715-262-4488 orreturns@kascomarine.com.Troubleshooting TipsBelow are some helpful troubleshooting tips. If a problemoccurs, please double check the assembly and installationinstructions as well as the instructions for the proper controlpanel.“ My pattern is crooked or does not look even.”Wind can make a fountain pattern crooked. Also,make sure there is no clog or debris that is throwing off thepattern. If there is no wind or clog, then check to see if thenozzle is screwed down all the way and is sitting centeredwith the cone assembly. If it is not centered after screwingthe nozzle all the way down, follow these steps to centerthe nozzle:Remove the 3 screws holding the cone assembly to thebaseplate.Leave the nozzle screwed into the inner cone for a visualreference while you adjust the 3 screws holding the innercone to the outer cone. Tightening a screw will shift thenozzle towards the opposite of the screw that is beingtightened.Adjust screwsOnce all 3 screws are tight and the nozzle looks centered,you can reattach the cone assembly to the baseplate. Makesure the cone assembly does not have any gaps with thebaseplate before tightening the 3 screws.“ My Aerator trips the ground fault interrupter in theControl Panel.”This is the most common symptom of severalpossible problems. To correctly diagnose the problem,you will need to collect more information. A Ground FaultInterrupter (GFI) breaker that trips can indicate an electricalservice problem, water contamination in the unit and/orcord, bad breaker, control box problems, motor problems,etc. Try to find out the answers to these questions beforeyou contact Kasco to narrow down the problem.• How long does it take to trip the breaker?• Does it always take the same amount of time to trip?• How many times has it tripped?• Has there been any electrical problems in the arearecently?“My Aerator seems to run slowly.”This can also be a symptom of several possibleproblems. There could be an electrical problem wherethe unit is not getting the proper voltage. This could alsoindicate a problem with the motor of the unit, which needsto be looked at by an Authorized Repair Center. Check thatthe unit is receiving the proper voltage, and, if so, contactKasco for further steps.“My Aerator hums, but will not start. When I spin the propwith a stick, it starts up.” (single phase units only)This indicated a problem with the StartingCapacitor. Each Kasco single phase aerator is equippedwith a Starting Capacitor to get the unit going when it isfirst plugged in. If it is operating, but not spinning and can