Kenwood eXcelon KDC-X915 Instruction Manual

Also see for KDC-9015: Service manual

English— 48 —What might seem to be a malfunction in your unit may just be the result of slight misoperation or miswiring.Before calling service, first check the following table for possible problems.Troubleshooting GuideSOLUTIONPOSSIBLE CAUSEPROBLEMOne of the speaker wires is being pinched by a screw inthe car.Check the speaker wiring.No sound can be heard, or thevolume is low. The fader or balance settings are set all the way to oneside.Reset the fader or balance settings.The input/output wires or wiring harness are connectedincorrectly.Reconnect the input/output wires or the wiring harnesscorrectly. See the section on "Connecting Wires toTerminals".Nothing happens when thebuttons are pressed.The computer chip in the unit is not functioning normally. Press the reset button on the unit (see p. 5).The sound quality is poor ordistorted.The speakers are not wired correctly. Reconnect the speaker wires so that each outputterminal is connected to a different speaker.The antenna control wire is not connected. Connect the wire correctly, referring to the section on"Connecting Wires to Terminals".Radio reception is poor. The car antenna is not extended. Pull the antenna out all the way.The power does not turn on. The fuse has blown. After checking for short circuits in the wires, replace thefuse with one with the same rating.Attenuator is turned on. Turn off Attenuator.The memory is erased whenthe ignition is turned off.The battery wire has not been connected to the properterminal.The ignition and battery wire are incorrectly connected.Connect the wire correctly, referring to the section on"Connecting Wires to Terminals".Connect the wire correctly, referring to the section on"Connecting Wires to Terminals".The values of “VOL OFFSET” are low. Increase the values of “VOL OFFSET”. (see p. 11)The faceplate does not open orclose.The faceplate is incorrectly attached. Reattach the faceplate correctly, See the section on"Removing the Faceplate".(page.14)