LaCie Ethernet Disk miniUser ManualTroubleshootingpage 7. TroubleshootingIn the event that your LaCie Ethernet Disk mini isnot working correctly, please take a look at the Trou-bleshooting section on the following pages and at theFAQs published on our web site – www.lacie.com. Oneof these FAQs may provide an answer to your specificquestion. You can also visit the drivers pages, where themost recent software updates will be available, atwww.lacie.com/support/drivers.If you need further assistance, please contact yourLaCie reseller or LaCie Technical Support (see chapter8. Contacting Customer Service for details).System LogThe system log allows you to review the type, date,time, source and event ID of activities on the LaCieEthernet Disk mini. For more information, refer tochapter 5.9.2. System Log.■Manual UpdatesLaCie is constantly striving to give you the mostup-to-date, comprehensive User Manuals available onthe market. It is our goal to provide you with a friendly,easy-to-use format that will help you quickly install andutilize the many functions of your new device.If your manual does not reflect the configurations ofthe product that you purchased, please check our web-site for the most current version available■Problem■ Question to Ask■ Solution■The drive is notrecognized bythe computer.Does your computer’s con-figuration meet the minimumsystem requirements?Check section 2.1. Minimum System Requirements for moreinformation.Is the drive’s power supply con-nected and is the blue light onthe front of the drive on?Make sure that the power supply is properly connected (seesection 3.2. Connecting The External Power Supply for details);that the drive has been powered on by pressing the blue On/Offbutton on the front of the drive; and that the outlet the powersupply is connected to is powered on or has a sufficient supply ofpower.Is the blue light on the front ofthe drive flickering?If the blue light is flickering or will not turn on, the powersupply may be defective. Please contact your LaCie reseller orLaCie Customer Support.