LaCie 301136U - Ethernet Disk Mini NAS Server User Manual

Contents

LaCie 301136U - Ethernet Disk Mini NAS Server User Manual Manual pdf 46 page image

LaCie Ethernet Disk miniUser Manual8. Contacting Customer SupportRead the User Manual and review the Troubleshoot-ing section.Try to isolate the problem. If possible, make thedrive the only external device on the CPU, and makesure that all of the cables are correctly and firmly at-tached.If you have asked yourself all of the pertinent ques-tions in the troubleshooting checklist, and you still can’tget your LaCie drive to work properly, contact us viathe contacts on the following page. Before contacting1.2.us, make sure that you are in front of your computer andthat you have the following information on hand:Your LaCie drive’s serial numberComputer brand and modelAmount of memory installedNames of any other devices installed on yourcomputer, including CD/DVD burners❖❖❖❖Before You Contact Technical Support■Information to Include in Email Correspondence■Information Where to Find Information1. LaCie Ethernet Disk mini serial number Located on a sticker at the back of drive or on the original packaging2. LaCie Ethernet Disk mini file format Mac users:Select the hard drive icon and press Command + I, or press theControl key and choose Get Info.Windows users:Right click the hard drive icon and select Properties.3. Macintosh/PC model Mac users:Click on the Apple icon in the menu bar and select About this Mac.Windows users:Right click My Computer and select Properties > General.4. Operating system version5. Processor speed6. Computer memory7. The brands and models of other internal andexternal peripherals installed on my computerMac users:Click on the Apple icon in the finder bar and select Aboutthis Mac. Select More Info... The Apple System Profiler willlaunch and will list your internal and external peripherals.Windows users:Right click My Computer and select Properties > Hardware.Contacting Customer Supportpage

/ 48

Related manuals for LaCie 301136U - Ethernet Disk Mini NAS Server