Warranty and Support93PLM Series Operation Manual rev 1.1.912. Warranty and Support12.1 GeneralThis product is manufactured by Lab.gruppen, and it is warranted to be free from any defects caused bycomponents or factory workmanship, under normal use and service, for a period of three (3) years from dateof purchase from an authorized Lake dealer.If the product fails to perform as specified during the warranty period, Lab.gruppen will undertake to repair,or at its option, replace this product at no charge to its owner, provided the unit is returned undamaged,shipping prepaid, to an authorized service facility or to the factory.This warranty shall be null and void if the product is subjected to: repair work or alteration by a personother than those authorized by us; mechanical damage including shipping accidents; war, civil insurrection,misuse, abuse, operation with incorrect AC voltage; incorrect connections or accessories; operation withfaulty associated equipment; or exposure to inclement weather conditions. Damage due to normal wear andtear is not covered by the warranty. Units on which the serial number has been removed or defaced will notbe eligible for warranty service.Lab.gruppen shall not be responsible for any incidental or consequential damages. Lab.gruppen’s responsi-bility is limited to the product itself. Lab.gruppen takes no responsibility for any loss due to cancellation ofany events, or rent of replacement equipment or costs due to a third party’s or customer’s loss of profit, orany other indirect cost or losses however incurred.Lab.gruppen reserves the right to make changes or improvements in design or manufacturing withoutassuming any obligation to change or improve products previously manufactured.This warranty is exclusive, and no other warranty is expressed or implied. This warranty does not affect thecustomer’s statutory rights.12.2 International WarrantiesPlease contact your supplier or distributor for this information, as rights and disclaimers may vary fromcountry to country.12.3 Technical Assistance and Service12.3.1 International ServiceIf your Lab.gruppen product requires repair, contact your Lab.gruppen dealer or distributor, or contact Lab.gruppen by fax or email to obtain the location of the nearest authorized service centre.