7197 Owner’s Manual Chapter 2: Setting Up and Using the Printer15 March 2002Checking for USB Support on the Host ComputerIf USB interface communications is required, the host computer must be equipped andsetup properly. If it is not, you need to install a USB interface card. With the requiredhardware in place, Windows 98 (SR2), Windows 98 USB Hot Patch, ID: Q236934, NT 4.0(Service Pack 4.0 or higher) and Windows 2000 (Service Pack 2.0 or higher) nativelysupport plug-and-play USB with a built-in driver; Windows NT does not, and the NCRwindows NT USB driver needs to be installed.IMPORTANT: You need to have internet access to download the USB drivers from theNCR Web site://www.NCR.com.Host ConfigurationVerify that the proper hardware has been installed in the host PC.Windows 98:1. Open the Control Panel.2. Click on System (Windows 98).3. Click the Device Manager tab.4. In the Device Manager window, scroll down the list of installed hardware devicesuntil you find an entry for “Universal serial bus controller.”If this entry exists, your host computer is set up for USB operation. If this entry does notappear:• Consult your computer documentation to see if USB must be enabled in the BIOS setup.Windows NT:To see if your POS terminal is USB-compliant, look at the back.• If it has a USB connector port, your hardware is all set.Note: Even though the host may have a USB port, Windows NT does not nativelysupport plug-and-play USB because it does not have a built-in driver. You will need toload the NCR Windows NT USB driver (see “Installing the USB Printer Drivers”).• If the connector port is missing, you need to install a third-party USB card, accordingto the manufacturer’s instructions.Note: For Windows NT units requiring the installation of a card, a Windows 98 USB cardcan be used with the NCR Windows NT driver.Windows 2000:1. Open the Control Panel.2. Click on System.