7197 Owner’s Manual Chapter 3: Solving ProblemsMarch 2002 39Chapter 3: Solving ProblemsThe 7197 printer is a simple, generally trouble-free printer, but from time to time minorproblems may occur. For example, the power supply may be interrupted or the thermalprint head may overheat.A green LED on the operator panel signals that something may be wrong.For some problems, the printer communicates the information to the host computer andrelies on the application to indicate what the problem is.The information on the following pages describes some problems that you may encounter:problems that you can easily fix, and others that you will need to contact a servicerepresentative for.You may be able to correct many of the conditions or problems without calling for service.However, if a problem persists, contact a service representative. See “Contacting a ServiceRepresentative” at the end of this chapter.
