MAINTENANCE AND TROUBLESHOOTINGa. Turn ON your power switch.b. The prompt appears on the screen.c. Insert the DIAGNOSTICS diskette into drive A.d. Key in: COPY A:*.* C: and press the ENTER key.e. When the copy is complete, a message to that effect appearson the screen.f. Remove the master copy of your Diagnostics from Drive Aand replace it in the pocket at the back of this manual.You now have a working copy of your Diagnostics program.Error MessagesPass/Fail Message FieldFollowing testing, a PASS/FAIL message appears on the right-handside of the Main Menu screen corresponding to each test moduleselection. If the message opposite a module is PASSED, then the testdetected no error. If the message is FAILED, then the module hasdetected one or more errors. A blank field means that the test on themodule was not executed. You can go to the Error Log on the UtilitiesMenu to display or print out any FAIL messages.If you receive an error message following any test, the procedure is:1. Run the test again in continuous mode for a few minutes to see ifthe error continues to occur.2. If no further failures occur, it is reasonable to assume that sometransient condition caused the error and it is not likely to recur.3. If the error continues to occur, regularly or intermittently, callyour dealer or NCR representative for advice. Or, if youpurchased a Maintenance Agreement, follow the instructions inthe agreement.4-8 OWNER S MANUAL
