Section 3: Features86 Section 3: Features DS1000/2000 Product DescriptionSystem Timers, StationsAvailability: All versions.The system provides many station timers that the administratorcan customize. Review the tables below for a description of eachstation timer.ACD/UCD Overflow This timer sets when UCD overflow occurs. When all UCDagents are busy, a queued call rings for this interval and thenoverflows to the UCD Overflow destination.Number of PasswordAttempts Use this option to set how many times the system allows a userto enter the incorrect programming password before lockingthem out.Program Lockout Time Once the system locks out a user, it will wait this interval beforeallowing the user to reenter the programming mode.Force Program Exit If a telephone in the programming mode is inactive longer thanthis interval, the system automatically cancels the programmingmode and makes the telephone idle.Table 6: Station TimersOption DescriptionHold Recall Use this timer to set how long a call stays on Hold before itrecalls the extension that initially placed it on Hold.Exclusive Hold Use this timer to set how long a call stays on Exclusive Holdbefore it recalls the extension that initially placed it on ExclusiveHold.Call Forward Ring NoAnswer When Call Forwarding Ring No Answer is enabled, this timersets how long a forwarded call rings an unanswered extensionbefore routing to the forwarding destination.Also use this timer to set how long a transferred call rings a busyoperator extension before recalling the extension from which itwas initially transferred. Note that this timer does not controlhow long a transferred call rings any other busy extension.Call Waiting Tone Interval Use this timer to set the interval between Call Waiting tones.Also use this timer to set the interval between Off Hook Signal-ing alert tones.Call Coverage Delay For extensions with Delayed Ringing Call Coverage keys, thistimer sets how long a call flashes the key at an extension beforeit starts to ring.Table 5: System Timers (Continued)Option DescriptionAdjustable station timersallow the system to moreprecisely meet the siterequirements.
