5-72 Installing and Using UtilitiesDump CollectionTo collect the dump file with NEC ESMPRO Manager, use [CPU Module] →[Maintenance] tree inthe DataViewer.To collect the dump with the ft server utility, use the utility screen of the component.IMPORTANT: Acquire the dump only for the examination of a fault.The dump can be collected in two ways. In each way, the dump file is collected with the same pathand file name “%SystemDrive%\NECDump\MEMORY.DMP” as the dump file of the OS standard. Collecting dump of inactive moduleThe dump is acquired from the inactive CPU module (due to the occurrence of a fault orforced stop). Collecting dump under system operationEither of the CPU modules is entered into the offline state and the dump is collectedduring system operation. After the acquisition, the CPU module is returned to the onlinestate again. This can be done only in the duplex system.The table below shows the potential cases in which the dump is acquired.Saving dump of stopped module Saving dump of componentunder system operationComponentRemote Local Remote LocalCPU Module – When a fault or malfunctionoccurs in the system.Save the dump if requestedby maintenance personnel.Executable in the followingmodule state:• The amber LED is onHowever, this functionoperates only in a faultstate. An execution erroroccurs in any other cases.The amber LED is on whenthe module is in one of thefollowing states:• Removed• Broken• Shot• FirmwareCompletion of update• No fault found bydiagnosisWhen a fault ormalfunction occursin the system.Save the dump ifrequested bymaintenancepersonnel.Executable in thefollowing modulestate (this can beviewed on managerscreen):• DuplexWhen a fault ormalfunction occurs inthe system.Save the dump ifrequested bymaintenancepersonnelExecutable in thefollowing modulestate:• When only thegreen LED is on andthe module is inredundantconfiguration stateOnly the green LED ison when the module isin the following state:• DuplexRemote: Executable from remote management PC by using NEC ESMPRO ManagerLocal: Executable on local server by using ft server utility–: Not support
