8-2 NEC CSD Information ServicesThis section contains the following NEC CSD service and support information:! service and support telephone numbers! technical support! product information.Service Telephone NumbersThe following table lists the telephone numbers for the NEC CSD service andsupport functions.NEC CSD Service and Support Telephone NumbersService Telephone NumbersTo contact NEC CSD Technical Support Center (TSC): In the U.S., call 1 (888) 235-0649To order spare parts (Dealers): Call 1 (800) 632-4525To order spare parts (Customers): In the U.S., call 1 (800) 233-6321In Canada, call 1 (800) 727-2787To contact Customer Service about service andcontract warranty issues:Call 1 (888) 235-0649To log onto the NEC CSD Electronic Bulletin BoardSystem (BBS) to download software drivers and thelatest BIOS for ROM flashing:Call 1 (916) 379-4499To send technical questions by email: tech-support@neccsd.comTo fax technical questions to customer support: In the U.S., fax 1 (801) 981-3133To access the PowerMate 2000 website: www.powermate2000.com/To access the NEC CSD website: www.nec-computers.com/To access the NEC CSD FTP site: ftp.neccsdeast.comTechnical SupportThe following sections provide information for obtaining technical support fromNEC CSD. With access to a telephone, modem, and/or fax machine, you can usethese services to obtain information on a 24-hour basis.NEC CSD WebsiteIf you have a network board and an Internet Service Provider account, you canaccess the NEC CSD website. The NEC CSD website contains service andsupport information, information about NEC CSD and its products, an onlinestore, press releases, and reviews.
