NEC SVP SERVER - INSTALLATION SETUP AND Installation And Setup Manual

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NEC SVP SERVER - INSTALLATION SETUP AND Installation And Setup Manual Manual pdf 48 page image

7-2 Troubleshooting via System Status MenuSVP Server Installation, Setup, & Maintenance Manual - Revision 1Figure 7-1 System Status Menu windowStep 3 Choose one of the following options and press ENTER to open theselected window:—Select Error Status to display alarm and error message information.—Select Network Status to display information about the Ethernetnetwork to which the SVP Server is connected.—Select Software Versions to view the software version for eachcomponent.Options on the System Status Menu window provide a look at the realtime operation of the components of the system. Use this data todetermine system function and to troubleshoot areas that may beexperiencing trouble.Error Status WindowThe Error Status window displays any alarms that indicate some systemmalfunction. Some of these alarms are easily remedied and othersrequire a call to the National Technical Assistance Center (NTAC).From the System Status Menu, select Error Status. The Error Statuswindow displays active alarms on the SVP Server.Table 7-1 displays the list of alarms and descriptions of the actions totake to eliminate the alarm.Table 7-1 Active Alarms on the Error Status windowAlarm Text ActionMaximum payload usage reached Reduce usage, clear alarmMaximum telephone usage reached Reduce usage, clear alarm