Paper Jam Problems 93TROUBLESHOOTINGClearing Paper JamsFollow these suggestions when attempting to clear paperjams.• To avoid damage to rollers, always remove jammedpaper gently.• Try to remove jammed paper without tearing it. Anypieces of paper left in the printer, whether large or small,can obstruct the paper path and cause further jams..note: If, after clearing the paper jam, the jam messageon the Operator Panel persists, open and close the TopCover. This should clear the jam message.Message ExplanationIndicates the paper has jammed as itwas being fed into the printer fromeither the Multipurpose Tray or one ofthe Cassette Trays. Access is throughthe tray area. (See pages 94 and 95 forinformation on removing this jam.)Indicates the paper has jammed as itwas moving under the TonerCartridge. Access is through the TopCover. (See page 98 for information onremoving this jam.)Indicates the paper has jammed afterthe first side was printed. Access isthrough the Back Cover. (See page 97for information on removing this jam.)Indicates the paper has jammed in theDuplex Unit. Access is throughremoving the Cassette Tray. (See page96 for information on removing thisjam.)Indicates the paper has jammed afterthe first side was printed. Access isthrough the Back Cover. (See page 97for information on removing this jam.)
