UNIVERGE SV8100 Issue 7.0Voice Over 2 - 1709Voice OverDescriptionVoice Over lets a user interrupt a busy station user that is on another call. With Voice Over, the busyextension user hears an alert tone followed by the voice of the interrupting party. The extension userreceiving the Voice Over can respond to the interrupting party without being heard by the original caller.If desired, the user can easily switch between their original caller and the interrupting co-worker. Theoriginal caller and the interrupting party can never hear each other.Example:Voice Over could help a lawyer waiting for an urgent call. While on a call with another client, the lawyer’sparalegal could announce the urgent call as soon as it comes in. The lawyer could then give the paralegalinstructions how to handle the situation – all without the original client hearing the conversation.Both multiline terminal users and 500/2500 set users can initiate and receive a Voice Over.To enable Voice Over, a multiline terminal can have a function key programmed for Voice Over. Inaddition to one- touch Voice Over operation, the key shows the Voice Over status as follows:Conditions While active, Voice Over uses a Conference circuit on a CD-CP00-US. Refer to theConference feature for Conference circuit programming. Voice Over can interrupt a trunk call only if the trunk is set up for at least six seconds. Do not use Voice Over to a user on speakerphone as the conversation may be heard by theoutside party. When a multiline terminal user performs Voice Over, the speech path is 1-way from theoriginator to the destination. The Voice Over Access Code can be assigned on a Programmable Function Key. An override tone is sent to both calling and called parties. A single line telephone user canreceive Voice Over. After a Tone Override is heard, Voice Over can be set.When the key is . . . You are . . .Off Not using Voice OverFlashing (Red) Listening to the interrupting partyOn (Green) Responding to the interrupting party
