UNIVERGE SV8100 Issue 13.0Music on Hold 2 - 1153Music on HoldDescriptionMusic on Hold (MOH) sends music to calls on Hold and parked calls. The music lets the caller know thatthe call is waiting, not forgotten. Without Music on Hold, the system provides silence to these types ofcalls. The Music on Hold source can be internal (tone) or from an external customer-provided musicsource (i.e., tape deck, receiver, etc.). The customer-provided source can connect to a PGD(2)-U10ADP analog port or to a connector on the CD-CP00-US.Option Available for Using System ToneThe Music on Hold feature has been enhanced to allow callers to hear a system tone instead of playingthe internal or external music. In accordance with U.S. copyright law, a license may be required from the American Society of Composers, Authors andPublishers (ASCAP) or other similar organizations, if radio, television broadcasts or music other than material not inthe public domain are transmitted through the Music on Hold feature of telecommunications systems. NEC America,NEC Unified Solutions, Inc., and NEC Infrontia hereby disclaim any liability arising out of the failure to obtain such alicense.Conditions A maximum of 97 Music on Hold sources are possible; 96 from PGD(2)-U10 ports and onefrom the connector on the CD-CP00-US. External music on hold source for internal calls is provided only via audio input on theCD-CP00-US. Program 10-04-01 is to be set for 1 = External Source. No music is provided to internal calls on hold via the ACI input. Use the combination of Program 10-04, Program 10-21, Program 10-38 and Program14-08. The PGD(2)-U10 ADP can connect to a CD-8DLCA , CD-16DLCA , or CD-LTA . A maximum of 56 PGD(2)-U10 ADP units can be installed in an UNIVERGE SV8100 system. Refer to theUNIVERGE SV8100 System Hardware Manual for more information. ACD can only support one Music on Hold source.Default SettingDisabled
